Repair & Service Engineer (Mexico)
Mitsubishi Electric
Under the general guidance of the Regional Manager, the Engineer, Service-Repair is responsible for performing repairs on a wide variety of equipment, assembling systems and configuring materials as needed. Planning of the raw materials to be used during the repairs and documenting the work performed, all within SAP and Salesforce and provide technical service and support to MEAU’s Original Equipment Manufacturers (OEM’s), machine tool dealers, and end-users through telephone, on-line and on-site service.
POSITION DUTIES AND RESPONSIBILITIES
Essential Functions
- Perform basic diagnostics and repairs of CNC and servo/spindle by exchanging PCBs and other components.
- Perform basic diagnostics and repairs of Industrial Automation products such as VFD, Servos, HMI, Robot and PLC by exchanging PCBs and other components.
- Prepare the required software programming needed for customer orders.
- Follow test procedures to determine equipment status.
- Follow test procedures to determine equipment warranties.
- Follow test and cleaning procedures of CNC product used for field service on service calls.
- Soldering and desoldering skills for through hole.
- Use of test stands and burn-in equipment.
- Perform periodic maintenance and keep the simulators and repair test cabinets in good condition.
- Periodically clean the repair washing machines.
- Maintain repair tools control and notify if replacement or new tools are required.
- Recommend the purchase or transfer of repair parts and tools.
- Document repairs and part information in SAP and Salesforce.
Service Activities
- Provide technical service and support to our customers, including: OEM’s, dealers, and end-users, via:
- On-Site service at customer facilities using learned knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing of equipment problems
- In-House telephone support using an automated call distribution network (ACD) with heavy call volume maintaining department goals for time to answer and total log-in time
- Communicate with customers in e-mail, on-line chat and internal technical forums
- Diagnose equipment breakdowns where knowledge of machinery and other automated systems is used to maintain customer UPTIME
- Install components and solutions offered by Mitsubishi Electric Factory Automation where knowledge of programming, calibrating, tuning, rebuilding and maintaining customer’s equipment in the field is being utilized
- Support the in-house systems for diagnostics such as simulators, programming systems, tooling and etc.
- Recommend additional services such as extended warranties, optional functions, maintenance programs, training, and etc. As well as the purchase of spare parts to customers which would further assist in their machine UPTIME
- Determine, order, and replace parts as necessary while maintaining the consignment inventory account by following up on the defective and unused parts returns
- Enter all technical claims, service activity, follow ups, and other customer related inquiries into SAP, while maintaining data integrity
Support the business operations, including:
- Participating in company training programs whereby passing with satisfactory levels
- Create and/or update technical documentation
- Feedback areas of improvement in design to the Technical Support Engineers
- Feedback to management for newly found issues
- Follow up on performed service calls and open technical support claims using established database via company phone and e-mail systems
- Cooperate with and take instruction/support advice from Senior Engineers
- Perform other job functions as assigned.
Supervisory / Managerial Responsibilities
Travel Requirements
- Up to 20% travel within Mexico as required for field service support, training, and customer escalation activities.
- 20-50% travel based on customer demand, primarily within region Mexico
Vacante publicada el 3 días atrás
Empleos similares que podrían interesarleBasado en la vacante Repair & Service Engineer (Mexico) en Santiago, N.L.
- ...herramientas de EUA/Reino Unido/Suecia u otros. Garantizar la disponibilidad de las herramientas en las paradas programadas de Field Services en México. Desarrollar un plan de inventario de herramientas, basado en pronósticos, incluyendo la secuencia de actividades y...Sugerido
$31,000
...SOLICITAMOS: Field Service Engineer Salario: $31,000 brutos mensuales. Horario: lunes a viernes - 9:00 am - 5:00 pm (en base a la necesidad operativa se trabajará los días sábados). Modalidad: Presencial (disponibilidad para viajar). Ubicación: Monterrey N...SugeridoSalario mensualLunes a viernes- ...habilidades necesarias para aprovechar al máximo esta oportunidad y unirse al equipo. Contamos con una vacante disponible como Service Engineer, que requiere de disponibilidad de tiempo completo y disponibilidad para realizar viajes de trabajo constantes en nuestras...SugeridoTiempo completoTrabajar en la oficina
- ...Field Application Engineer - Key Responsibilities Optimize application... ...refinements during in-field service visits, digital consultations... .... ~ Ability to learn and repair Dymax equipment. ~ Travel... ...the geographical area of Mexico and some support to other LATAM...SugeridoTrabajar en la oficina
- ...Link-Worldwide is seeking a Field Service Engineer (Automation & Robotics) to join their team in Querétaro, Mexico. You will support and commission automation systems on-site globally, resolving complex electrical, mechanical, and software issues. The ideal candidate...Sugerido
- ...Service Engineer – El Marques, QRO As a Service Engineer for Schleuniger, a Komax Company, you will provide technical... ...Friday, working in the office at our Queretaro, Mexico location. Responsibilities Diagnose and repair Schleuniger machines (electro‑mechanical and...Tiempo completoTrabajar en la oficinaLunes a viernes
- ...Field Service Engineer (Automation & Robotics) – Queretaro, Mexico | International Travel Join an integral automation leader shaping the future of industrial production. Working as a Field Service Engineer at CSi means stepping into a fast‑paced, international environment...Horario flexible
- ...Modalidad: Presencial (disponibilidad para viajar). Funciones principales: ~ Excelentes habilidades de servicio al cliente (Customer Service). ~ Enfoque en solución de problemas y trato profesional. ~ Conocimientos sólidos en mantenimiento, instalación y diagnóstico...Lunes a viernes
- ...Link-Worldwide is looking for a Service Engineer based in Queretaro, Mexico. This full-time role involves providing technical support for our customers, diagnosing and repairing Schleuniger machines, and offering training in both Spanish and English. Ideal candidates...Tiempo completo
- Técnico de Servicios Ubicación: Querétaro, México | Modalidad: Presencial Lo que harás Ejecución de Mantenimiento: Realizar mantenimiento preventivo, predictivo y correctivo en equipos GEO, incluyendo tareas mecánicas, eléctricas y de instrumentación básica, asegurando...ContratistaAprendizPrácticaTrabajo por turnos
- VACANTE: INGENIERO DE SERVICIOS EN SEGURIDAD ZONA NORTE (Nuevo León, Tamaulipas, Coahuila, Durango, Sonora, Chihuahua, B.C.). Requisitos Personales Generales: • Edad: Indistinto. • Sexo: Indistinto. • Estado Civil: Indistinto. • Disponibilidad para viajar...Trabajar en la oficinaLunes a jueves
- ...Job Description Summary The Applications Engineer will act as the technical focal point for Conversions, Modification and Uprates (CM&Us;) Services projects throughout the lifecycle starting from customer inquiry to hand over to Requisitions (R3). The main focus (not...
- ...technology company in Santiago de Querétaro is seeking an Engineer, Service-Repair to perform diagnostics and repairs on automated equipment.... ...participating in training programs. Up to 50% travel within Mexico may be required, depending on customer demand. Candidates should...
$22,000 - $23,000
...los clientes Conocimientos y experiencia necesaria Ingeniería mecánica y/o Ingeniería mecatrónica Experiencia como Customer Service Experiencia en SAP o algún ERP Inglés intermedio - avanzado Experiencia en sector industrial Customer service: 1 año (...8 horasTiempo completoTrabajo por turnos- ...Overview Occupop is seeking a Field Service Engineer (Automation & Robotics) based in Queretaro, Mexico. This role involves commissioning and supporting automation systems, diagnosing issues, and delivering training to integral customers. Requirements Degree in...
- ...Job Overview Becida Ing. de servicio en Videojet Technologies, Monterrey, Mexico. Trabaja desde casa y viaja a clientes manufactureros para brindar soporte, reparación y mantenimiento de equipos de codificación y marcaje. La posición incluye interacción con clientes...
$20,000 - $25,000
...Link-Worldwide is seeking a Service Engineer Jr. in Querétaro, focusing on technical support, troubleshooting, and equipment service in an... ...technical support, diagnosing equipment problems, and in-house repairs. The position offers a salary ranging from $20,000 to $25,000...- ...ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across... ...development cycle and offers a choice of service levels. Thanks to our global experience and...Tiempo completoContratoTrabajo híbrido
- ...Link-Worldwide is seeking a Service Sales Engineer based in Querétaro to drive sales growth through technical expertise and an understanding of customer needs. This role involves collaboration with engineering and service product teams and includes responsibilities such...Trabajo híbrido
- ...Your Role As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging technical expertise and understanding of customer needs. You will report to the Regional Sales Manager and work closely with engineering and service...RemotoTrabajo híbrido
- Link-Worldwide está buscando un Becida Ing. de servicio en Monterrey, México, para brindar soporte técnico y mantenimiento a equipos de codificación. Se trabaja desde casa y se viaja a las instalaciones de los clientes. El candidato ideal debe tener una licenciatura...Remoto
- Una empresa líder en tecnología hídrica busca un Técnico de Servicio en Campo en Querétaro, México. Las responsabilidades incluyen inspeccionar e instalar equipos de bombeo y garantizar el funcionamiento óptimo. Se requiere un año de experiencia, conocimientos en electricidad...
- Link-Worldwide busca un Técnico de Servicios en Querétaro, México. La posición implica realizar mantenimiento en equipos GEO y ejecutar servicios en campo, asegurando la seguridad y el rendimiento óptimo de los equipos. El candidato ideal debe tener formación técnica...
- ...Link-Worldwide is looking for a Field Service Engineer (FSE) in Monterrey, Mexico. This full-time position focuses on ensuring customer satisfaction with Landa's Nanographic Printing® presses by providing top-notch technical support and enhancing customer relationships...Tiempo completo
- ...Job Location Monterrey, Mexico Position Field Service Engineer (FSE) – Full‑time – Senior Customer Support Description Landa is seeking a Field Service Engineer who will ensure optimum customer satisfaction with Landa’s Nanographic Printing® presses by...Tiempo completo
- 451 Fuller Technologies Mexico SA de CV is seeking a Ventomatic® Field Service Engineer to support and stabilize the Ventomatic® installed base, enhancing safety and reducing downtime. The role requires 3-5+ years of experience in industrial automation, troubleshooting...
- Link-Worldwide busca ingenieros preferentemente en el área de mecatrónica o eléctrica en Santiago de Querétaro. El puesto implica solucionar problemas de manufactura y reparar equipos electrónicos. Se requiere habilidad para interpretar esquemas técnicos y manejar herramientas...Tiempo completo
- ...Role Summary Ventomatic® Field Service Engineer: Support and stabilize the Ventomatic® installed base, reducing downtime and improving... ...technical findings and translate them into actionable next steps (repairs, upgrades, spare parts, training). Key Responsibilities...
- ...de Soporte en Campo – Monterrey y alrededores page is loaded## Ingeniero/a de Soporte en Campo – Monterrey y alrededoreslocations: Mexico City, CDMX, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: REQ571024**What success looks like in this role:**...
- ...apply)job requisition id: JR10406904****Job Description:****Manage services and projects such as cleaning, catering, people transportation... ...sustainable growth.********Company:********AIRBUS HELICOPTERS MEXICO, S.A. de C.V.**Employment Type:**Permanent-------**Experience...Empleo permanenteHorario flexible
¿Desea recibir más vacantes?
Suscríbase y reciba vacantes similares a Repair & Service Engineer (Mexico). ¡Sea el primero en aplicar!
Búsquedas relacionadas
- ingeniero de planta Santiago, N.L.
- field service engineer Santiago, N.L.
- ingeniero de servicio Santiago, N.L.
- ingeniero campo Santiago, N.L.
- ingeniero de servicio de equipo medico Santiago, N.L.
- field engineer Santiago, N.L.
- servicios de reclutamiento del transporte, s.a. de c.v. Santiago, N.L.
- servicio damas Santiago, N.L.
- ventas y servicios Santiago, N.L.
- servicio nacional Santiago, N.L.



