Supply Chain Repair Data Engineer

Supply Chain Repair Data Engineer Description - Job Summary Data Engineer responsible for supporting HP repair and refurbishment operations, driving supplier performance, optimizing repair costs, improving quality and customer experience, and supporting strategic repair network initiatives. The role uses operational analytics, supplier management, and continuous improvement methodologies to ensure efficient and scalable repair services across HP's global service supply chain

Responsibilities

• Support day-to-day repair and refurbishment operations across HP's repair network, ensuring service, quality, and cost performance targets are achieved.
• Monitor repair volumes, turnaround times, capacity utilization, and operational KPIs to support business objectives.
• Partner with external suppliers and repair vendors to drive performance, quality improvements, and operational efficiency.
• Analyze repair cost drivers and identify opportunities to reduce spend while maintaining customer experience and service levels.
• Lead continuous improvement initiatives focused on repair effectiveness, process optimization, and network simplification.
• Develop and maintain operational reporting, performance dashboards, and executive-ready business reviews.
• Collaborate with Supply Chain, Service Delivery, Procurement, Finance, Quality, Engineering, and Repair Partners to implement strategic initiatives and operational changes.
• Support repair network strategy, capacity planning, forecasting, and supplier governance activities across global regions.
• Identify and mitigate operational risks impacting repair execution, customer satisfaction, and business continuity.
• Provide data-driven recommendations to leadership regarding repair operations, supplier performance, and network optimization opportunities.
• Drive efficiencies and process automations.

Education & Experience

• Recommended • Four-year or Graduate Degree in Data, Data Engineering, Computer Sciences, Computer Engineering, Financial Engineering or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in project and program management, quality, lean six sigma, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Project Management Professional (PMP) Certification
• Lean Six Sigma Certification
• Quality Certification

Knowledge & Skills

• Agile Methodology
• Automation and scripting
• Change Management
• Computer Science
• Continuous Improvement
• Milestones (Project Management)
• New Product Development
• Process Improvement
• Product Management
• Project Engineering
• Project Management
• Project Planning
• Project Schedules
• Risk Management
• Software Development
• Python
• Power BI
• Dashboard development

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job - Quality Schedule - Full time Shift - First Shift (Mexico) Travel - Not Specified Relocation - No

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