Program Manager-1 (Chihuahua)

Program Manager – Customer Program Management (Flex)

Job Purpose

Manage the program team for specified customer(s) and program(s). Ensure all deliverables, both internal and external, are executed on time and with quality.

Company Expectations of Employee

Adheres to Company Policy and Procedures. Acts as a role model within and outside the Company. Performs duties as workload necessitates. Maintains a positive and respectful attitude. Communicates regularly with supervisor about departmental issues. Demonstrates adaptable and efficient time management and ability to prioritize workload. Consistently reports to work on time prepared to perform duties of position. Meets department productivity standards.

Essential Responsibilities

• Lead the program team(s) and coordinate activities, including meeting with the customer on a regular basis, to ensure TENA is meeting all program deliverables and closing all open issues in a timely manner.
• Represent and support the program management functions in the effort to secure new business with all NA OEMs and Tier 1 customers by supporting the RFQ process for new business with Program Management input as required.
• Follow company (and ISO / IATF) standards, including compliance to processes, methods, and tools as specified in those standards for the entire APQP process and related tasks.
• Direct and coordinate activities of personnel involved with the APQP process from all functional groups.
• Follow all customer procedures for program launches and engineering changes.
• Maintain communication with customers at similar positions in order to obtain information related to specific part programs.
• Take leadership role in any part transfers or new model program launches.
• Advise upper management of any issues that may affect program timing requirements.

Additional Responsibilities

Travel within the U.S., Mexico, and China. Other related responsibilities as needed.