Specialist, Stadium Hospitality Security - Match Day Only (Xico)

Overview

Department: Tournament and Venue Operations

Employment Type: Fixed Term Contract

Location: Mexico City

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26TM will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

Responsibilities

• Operational Delivery – Hospitality & Premium Zones:
  • Oversee Private Security personnel deployed across hospitality lounges and suites, VIP and VVIP access control points, premium seating circulation routes, controlled hospitality compounds, dedicated VVIP arrival and holding areas (where applicable).
  • Ensure deployment aligns with approved Dot Maps and VSSP zoning.
  • Maintain operational integrity of access control between public and premium-restricted areas.
• Access Control & Zoning Integrity:
  • Confirm only properly accredited or ticketed individuals access controlled hospitality areas.
  • Enforce access controls in accordance with post orders and credential boards.
  • Monitor unauthorized access attempts and elevate as required.
  • Support discreet management of high-profile guests.
• Compliance & Standards:
  • Monitor adherence to FIFA operational directives relating to VIP/VVIP protection and hospitality zoning.
  • Ensure Private Security personnel maintain professional conduct appropriate to premium environments.
  • Identify and elevate deviations from approved operational planning.
• Incident Management & SOC Coordination:
  • Monitor, document, and report incidents within Hospitality, VIP, and VVIP areas.
  • Escalate significant incidents to the FIFA Stadium Safety & Security Senior Manager and Stadium Operations Center (SOC).
  • Support coordinated response in alignment with FIFA Security directives.
  • Provide timely situational updates and participate in post-incident reviews where applicable.
• Stakeholder Liaison:
  • Coordinate operationally with Private Security supervisors, Hospitality Operations, FIFA Guest Operations, Stadium Operations.
  • Perform as a FWC**** SEC liaison with Law Enforcement when tactical intervention is required.
  • Engage executive protection teams as applicable.
  • Ensure clarity of escalation pathways within premium environments.
  • Maintain discretion and professionalism in sensitive and high-visibility areas.
• Reporting & Administration:
  • Maintain accurate operational records relating to hospitality security deployment and incidents.
  • Submit Match Day updates and post-match summaries as required.
  • Support compliance verification and operational validation processes.

Your Profile

ACCOUNTABILITY: Demonstrate commitment to responsibilities, objectively analyze behavior, assume consequences of actions, and learn from mistakes.

DECISION MAKING: Identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternatives, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve organizational objectives by sharing information across levels and divisions, influencing others, and maintaining a network of support.

INITIATIVE: Ability to break new ground, seek unconventional solutions, and generate fresh ideas.

INNOVATION: Capacity to break new ground, seek unconventional solutions, and generate fresh ideas.

LEADERSHIP: Lead contacts/colleagues/partners, encourage teamwork, and delegate authority to achieve results and utilize the team's skills effectively.

VISION: Perceive the organization's general impact, anticipate consequences, understand the mission, and formulate strategic plans.

Qualifications

• Education & Qualifications: Relevant professional certifications in event operations or safety management are an advantage.
• Work Experience: Minimum 3–5 years of experience in security operations, preferably in major events, hospitality, or VIP environments.
• Experience supervising or coordinating private security services.
• Strong understanding of access control and restricted zoning principles.
• Experience operating in high-profile or executive environments.
• Major event or international tournament experience is an advantage.
• Languages: Fluent in English. Spanish and/or French proficiency is a plus.
• Technology: Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.

Benefits

FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.

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