Accounts Receivable & Collections Analyst - 2 (Monterrey)

Accounts Receivable & Collections Analyst

This role will be responsible for managing the accounts receivable and collection process, processing customer payments, and handling adjustments and deductions.

Responsibilities

• Receive and deposit customer payments accurately and in a timely manner, ensuring all transactions are recorded correctly and cash remittances are applied to customer accounts.
• Prepare and maintain accounts receivable reports that provide insights into outstanding balances, cash flow, and collection performance, while posting AR activity to the general ledger to ensure compliance with accounting standards.
• Communicate and negotiate with customers regarding adjustments, deductions, and delinquent accounts to facilitate payment arrangements and resolve outstanding balances.
• Collaborate with internal teams, including finance and sales, to align on collection strategies and ensure accurate accounting practices.
• Manage accounts that are in default, performing recovery workouts and implementing strategies to recover outstanding amounts while minimizing losses.
• Contribute to the development and implementation of policies for managing delinquent accounts to ensure effective collection practices and minimize financial risk.
• Process adjustments and write‑offs for uncollectible balances in accordance with company policies and procedures.

Qualifications and Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 0–3 years of relevant experience in collections or accounts receivable.
• Strong analytical skills with the ability to interpret financial data and generate reports.
• Excellent attention to detail and ability to work under tight deadlines. Conversational English is a plus.

Preferred

• Master's degree in a relevant field or Chartered Accountant designation.

Technical Skills and Knowledge

• Proficiency with Microsoft Office Suite.
• Familiarity with financial software and Oracle.
• Solid understanding of accounts receivable processes and best practices.

Collaboration First Hybrid Work Arrangements

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in‑person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.