Engagement Manager
Publicis Groupe
Objetivo del puesto
Ser el principal punto de contacto con el cliente, liderando la coordinación integral de campañas digitales, asegurando el cumplimiento de objetivos de negocio, la excelencia operativa del equipo y la optimización continua de resultados.
Responsabilidades clave
- Gestionar la relación estratégica con el cliente y fungir como principal punto de contacto.
- Coordinar end-to-end todas las campañas digitales.
- Liderar al equipo de planeación y asegurar alineación con equipos operativos.
- Gestionar riesgos, prioridades, tiempos y cumplimiento de entregables.
- Presentar resultados, aprendizajes y oportunidades de optimización al cliente.
- Garantizar el cumplimiento de flows, reportes, post buys e inicios de campaña.
- Detectar oportunidades de crecimiento para el negocio y el cliente.
- Trabajar en conjunto con el Performance Manager para la optimización continua de campañas.
Requisitos
- Más de 5 años de experiencia en agencias de medios.
- Experiencia liderando equipos de planeación y operación digital.
- Conocimiento avanzado de Google Ads, Meta, TikTok y DV360.
- Conocimiento de Search, Performance y modelos de atribución.
- Experiencia en compra de medios digitales y relación con medios externos.
- Alto nivel de análisis de datos e interpretación de KPIs.
- Experiencia construyendo insights y reportes ejecutivos para cliente.
Competencias clave
- Liderazgo.
- Comunicación ejecutiva.
- Gestión de cliente.
- Pensamiento estratégico.
- Organización y gestión simultánea de múltiples proyectos.
- Toma de decisiones y resolución de problemas.
Vacante publicada el 2 días atrás
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