4889 - Sr. AI Product Designer - (Contractor through Deel)

4889 - Sr. AI Product Designer - Contractor through Deel

LOCATIONS: REMOTE (Argentina, Uruguay, Mexico)

*Only candidates based in and legally authorized to work in one of the locations mentioned will be considered. Only résumés submitted in English will be reviewed. Thank you!

At Compass International Holdings, we are on a mission to help everyone find their place in the world. We envision a world where the experience of selling or buying a home is simple and pleasant for everyone. Our entrepreneurial principles embody our values and define our culture. So if you dream big, obsess about opportunity, and love to learn from reality—the Product Design team at Compass International Holdings is the place for you.

We are currently undertaking the largest technology deployment in residential real estate history with the rollout of our AI-powered Home Platform—the only end-to-end platform of its kind designed specifically for real estate professionals. This platform unifies the brokerage experience across our portfolio of leading real estate brands, integrating core tools and workflows into a single, seamless ecosystem.

Who we're looking for: A Senior AI Product Designer to lead the design of our platform’s AI capabilities. In this role, you will report to a senior member of the Product Design team and be embedded as a core member of the Home Platform AI team.

You will be at the forefront of our AI strategy, responsible for designing a proactive, multimodal, voice-activated assistant that empowers agents to run their businesses hands-free. You’ll tackle complex, high-impact, agent-facing workflows—drafting emails, creating marketing collateral, updating CRM contacts, managing transaction timelines, and more—all through natural conversation on the Home Platform. You will also extend this assistant to strengthen Compass International Holdings’s operational backbone, from automating “time-to-activate” for new agents to equipping Support Engineers with AI-driven resolution tools.

As a Senior-level Design leader on the AI team, you will move beyond execution to defining the vision for conversational interfaces at Compass International Holdings. You will partner with a multi-disciplinary team of Engineers and Product Managers to build a "true business partner" for our agents—one that automates complex tasks and surfaces real-time insights—while simultaneously streamlining internal operations to make our support staff and support engineering more efficient.

Responsibilities

• Multimodal Experience Design : Design and develop AI-based conversational and multimodal experiences for the Compass International Holdings AI Assistant. You will advocate for usability and user-centered design principles to craft seamless Agent-Facing Voice Workflows (e.g., hands-free transaction management) and Internal Support Tooling (e.g., automated issue resolution).
• Conversation Design Standards : Develop and promote conversation design best practice standards, reusable interactional patterns, and processes. You will define the "System Thinking" that allows us to scale consistent, high-quality AI interactions across Web, iOS, and Android.
• Visualizations : Drive alignment and decision-making with visual artifacts like customer journeys, user flows, wireframes, and voice prototypes to illustrate the vision and shape impactful AI experiences.
• Prototyping & Research: Support usability testing and research efforts by creating prototypes and facilitating research sessions. Analyze feedback and iterate on designs to ensure our solutions deliver high-trust AI interactions.
• Documentation & Requirements: Deliver effective design documentation (e.g., sample dialogs, conversational flow diagrams, and multimodal flows) to communicate experience requirements for complex initiatives like Onboarding Automation and AI Self-Service Knowledge to Engineering and Product partners.
• Cross-Functional Collaboration: Build strong relationships with Product, Engineering, and stakeholders to understand priorities and collaborate on solutions.
• Strategic Balance: Balance user needs, technical constraints (e.g., LLM capabilities), and Product objectives to solve problems effectively. You will craft best-in-class multimodal user experiences that are desirable, technically feasible, and viable for the business.
• Industry Leadership : Identify, track, and monitor industry trends and drivers of customer needs to ensure Compass International Holdings remains at the forefront of the generative AI revolution in real estate, and drive initiatives to level up the AI Design skills across the Product Design team.

What you bring

• BA/BS in HCI, Interaction Design, or equivalent experience
• 8+ years of UX design experience with a strong portfolio showcasing Voice UI, Conversational Design, and AI-driven products, including multimodal prototypes (voice, sound, visuals, touch, chat)
• Solid understanding of ML/NLP fundamentals and experience designing for Generative or Agentive AI (including prompt engineering)
• Strong cross-functional influence—driving ideation, validation, decision-making, and execution while communicating clearly with leadership and partner teams
• Proven ability to simplify complex workflows into intuitive, user-centric experiences across native and web
• Experience designing internal workflows, support platforms, or back-office automation tools
• Skilled in UXR, interpreting behavioral, qualitative, and quantitative data to inform design decisions and operate effectively in ambiguity
• Mastery of Figma and AI-powered design tools and execution of design standards across responsive web and native apps

Compass offers flexible work environment and benefits package:

• 100% remote work (Flexible around US time zones)
• USD fixed monthly compensation (through Deel)
• Paid local national holidays
• Autonomy in managing delivery of your assignments and time off
• Mac equipment provided

Check out Compass’s !