Agency Partner Manager, Growth - SpLATAM

Agency Partner Manager, Growth - SpLATAM

Employment Type: Regular

A36685

We are looking for a passionate Agency Partner Manager with a digital advertising background to join our growing Account Management team in Mexico City supporting SpLATAM. This role focuses on partnering with high‑value SMB agencies in a one‑to‑many structure to drive revenue, agency education and satisfaction. The successful candidate will have exceptional consultative sales, coaching and client‑service skills, thrive in a hyper‑growth environment, and help shape scalable solutions for SMB agencies.

In‑Office Expectation

We are working in the office 4 days a week and will be transitioning to full‑time, 5 days by September of this year.

Responsibilities

• Establish and grow agency relationships by seeking partnerships across various agency teams.
• Acquire potential agencies on our platform.
• Serve as an external product expert, educating agencies on TikTok product solutions and best practices to help them achieve greater results through building compelling data‑driven storylines customized to the Agency/Client’s business.
• Provide scaled media strategy and planning support, while monitoring, analyzing campaign performance to make proactive recommendations to improve results.
• Coach and enable agencies to effectively pitch new business.
• Develop long‑term strategic plans and conduct quarterly business reviews to build productive relationships with key Agency stakeholders and their clients.
• Troubleshoot and resolve issues in a timely manner.
• Prioritize book of business based on understanding of agency opportunities to reach your goals while ensuring exceptional client service across the book of business.
• Partner with cross‑functional team members to deliver scaled strategic initiatives.
• Serve as the voice‑of‑the‑customer, providing insights/feedback on product, operations and opportunities to build and expand the Agency team.

Qualifications

Minimum Qualifications:

• Marketing, media sales and/or online advertising experience with direct client management experience or agency.
• Agency experience or Agency partnerships experience.
• Experience in the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem.
• High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish‑speaking markets.

Preferred Qualifications:

• Knowledge of a self‑serve platform, auction, or programmatic ad products.
• Experience acquiring new clients/agencies.
• Proven track record of reaching and exceeding sales goals with a large book of business with ability to identify, prioritize and secure business opportunities.
• Passionate about TikTok marketing and up for the challenge of building something from the bottom up.
• Ability to influence buy‑in and build relationships with key stakeholders, being a creative, outside‑the‑box thinker and strategist.
• Experience prioritizing and managing projects and tasks within a fast‑paced environment.
• A team player and collaborator with the ability to perform well in a rapidly growing environment.

Resumes must be submitted in English in order to be considered.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out via tinyurl.com/RA-request .