Credit and collections coordinator needed (Guadalajara)

Purpose of Position

Credit Collections Coordinator will be responsible for maintaining and servicing a financial relationship with North America Trade customers. In this role, you will work closely with Customers, Sales Department and the Claims team to maximize cash collections and maintain accounts receivable within established guidelines.

Responsibilities

• Review accounts receivable aged trial balance, ensure proper application of all transactions, and document status of key collection accounts with the Supervisor.
• Document all calls and contact customers to obtain payment commitments for unpaid invoices, enforce credit terms, and provide documentation required to expedite payment.
• Make recommendations to the Supervisor regarding rescinding credit terms, more aggressive collection tactics, or PACA intervention based on customer call productivity and overall payment performance.
• Recommend credit limit increases based on payment performance and frequency of customer credit hold orders.
• Partner with the Sales team to review open invoices to expedite payment.
• Work with the Claims team to close open deductions in a timely manner.
• Maintain a productive and supportive relationship with the DelMonte team in field offices.
• Complete special projects as assigned.
• Prepare status report updates based on the Overdue report on a weekly basis.

Qualifications

• High School Diploma or equivalent.
• 5 years of Commercial Collections experience.
• Knowledge of Microsoft Office Programs (Word, Excel, and Outlook).
• Excellent communication skills (oral and written).
• Ability to exercise sound judgment, analytical and independent thinking.
• Experience in Oracle and SAP.
• Preferred: College Degree.

Additional Information

Please note: This position does not qualify for relocation expenses.

We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer. Fresh DelMonte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law.