Credit & Collections Analyst North America (Toluca de Lerdo)

What will you do as a Credit & Collections Analyst

As part of the Credit and Collections team, you will be responsible for managing a portfolio of customers based in North America. You will oversee the credit and collection process by ensuring timely payments, maintaining accurate customer accounts, and supporting internal policies. You will also collaborate with Sales and Customer Service teams to resolve queries and support business goals.

Why do we need you?

• Manage a defined portfolio of customers and ensure timely follow-up on overdue accounts.
• Coordinate with Sales and Customer Service teams to resolve billing disputes and promote continuous improvement.
• Maintain customer account data, including credit limits, financial health checks, and account setup.
• Negotiate payment plans and manage credit notes when necessary.
• Support improvement initiatives and projects in coordination with your supervisor.

What will you need to succeed in this role?

• Fluent conversational English.
• Intermediate Excel skills.
• Strong verbal and written communication.
• Team-oriented mindset with a positive attitude.

Relocation: No

Equal Employment Opportunity

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.