Google Workspace Trainee (M/F/d) (Lomas de Chapultepec)

YOUR BRILLIANT FUTURE IN TECH IS NOW Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.

We are expanding our team in Mexico City.

WHAT YOU DO

As an active member of the team, you will work on solutions related to Google Workspace, taking ownership of your tasks. You’ll use your analytical and problem-solving skills to assess the effectiveness of solutions and adjust them as needed. Utilising your communication skills, you will bridge the gap between stakeholders and technical teams.

• Explaining technical concepts to non-technical users.
• Collaborating effectively with team members and stakeholders.
• Building rapport and trust with customers during the transition process to Google Workspace.
• Identifying and analysing complex processes and workflows.
• Identifying challenges and roadblocks in transitioning from Microsoft Office to Google Workspace.
• Developing and implementing creative solutions to address these challenges.
• Document and data migration and transformation between different platforms.

You may also be involved in requirements engineering, including conducting interviews and engaging with reporters.

WHO YOU ARE

You possess strong organisational and time-management skills, enabling you to prioritise tasks and manage pressure effectively. You have formal training or demonstrable experience in software development. Experience with JavaScript (or Google AppScript) and Google Workspace (Docs, Sheets, Slides, Forms, Drive, Sites, Looker Studio, AppSheet, BigQuery) is advantageous, with Google Workspace certification or other relevant training being a plus. It is beneficial to have experience with MS Office. If you’re proficient in German, that is also a plus. You possess critical thinking skills and a creative mindset, with the capability to challenge the status quo. Experience with Agile methodologies and project management or issue tracking tools is also a plus. Crucially, you are proficient in English (B2+). You are a good communicator and are willing to engage with people. You are genuinely interested in pursuing a career in Google Workspace.

Do you like to be surrounded by brilliant minds? Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.

• CREATE contribute all your ideas in our innovative working environment
• LEARN expand your knowledge and skills in the topics that really interest you
• BE FREE due to our adaptable working hours
• CONNECT expand your network and get to know our various communities
• REFUEL recharge your batteries with our regular free lunch on Fridays and various team events
• FUTURE Be a part of Zoi and help shape the future of our customers by working on innovative projects and with new technologies

Zoi is an equal opportunity employer, we're committed to helping you do your best work. Our promise is to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.