Quality Management Senior Manager

Senior Quality Manager
This is a senior, hands‑on Quality leadership role in a growing manufacturing plant. The kind of place where quality actually matters — to customers, to operations, and to the bottom line.
You'll own the full Quality function end‑to‑end. Not just keeping certificates on the wall, but making sure quality shows up every day on the shop floor, in supplier performance, and in what leaves the dock.
You'll lead the site’s Quality strategy and make sure the Quality Management System works in real life, not just during audits. From incoming materials to final release, you'll be accountable for product quality, customer satisfaction, and continuous improvement.
You'll spend time where the problems are — on the floor, with operations, suppliers, and customers — fixing issues properly and building a strong, practical quality culture.
Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.
Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Lead and run the site Quality strategy, aligned to business and growth plans
Own, maintain, and improve the Quality Management System
Ensure effective quality controls across all manufacturing processes
Reduce scrap, rework, quarantine stock, and cost of poor quality
Act as the main Quality contact for key customers and manage complaints
Lead structured problem solving using 8D, CAPA, and root cause analysis
Manage supplier quality performance, audits, and improvement plans
Support new product launches (APQP, PFMEA, PPAP, Control Plans)
Use data, KPIs, and Lean / Six Sigma tools to drive improvement
Bachelor’s degree in Engineering (Industrial, Mechanical, Materials, Chemical, or similar)

• 10+ years in Quality within manufacturing, with at least 6 years in senior leadership roles
• Background in large, complex plants with real customer pressure
• Advanced English
• Master’s degree