Engineering Tech Manager

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. We are looking for an Engineering Manager.

The Manager of Engineering Process is responsible for establishing, stabilizing, and sustaining standardized engineering processes across the Johnson Controls Chillers manufacturing network in North America. This role serves as the central authority for Engineering Change Notice (ECN) implementation governance, engineering performance metrics, and cross-functional communications related to the release of new products and engineering changes into the plants. This role requires a process-oriented leader with strong analytical capability and a well-developed understanding of how functional teams interact within a factory environment — including Planning, Procurement, Purchasing, Manufacturing Engineering, and Product Engineering. Engineering Change Notice (ECN) Governance:

Facilitate the Change Control Board (CCB) cadence across all sites, ensuring effectivity dates align with product change periods and/or all functional group readiness.

Coordinate with Factory Product Engineering, Supply Chain, and Materials teams to resolve ECN-related material shortages and obsolescence issues at ramp-up and phase-out.

Engineering Metrics & KPI Management:

Develop, standardize, and own the engineering performance metrics framework used to assess the health of engineering processes across all Chillers N. Define and maintain KPIs covering ECN cycle time, design review effectiveness, FMEA timing and completeness, first-pass release quality, and change-driven production disruptions.

Build and maintain recurring reporting dashboards and cadence reviews that communicate engineering performance to functional leadership, factory engineering leadership, including VP-level distribution.

Identify unfavorable trends in KPI data, form teams to conduct root cause analysis, and drive countermeasure development in collaboration with Factory Product Engineering and Program Management teams.

Align engineering metrics with lean daily management principles; ensure plant-level teams have visibility into their individual performance against targets.

Drive commonality of engineering processes, standard work, and documentation templates across the Stivacampus, Durango, San Antonio, and Cienega facilities.

Lead the development, documentation, and deployment of engineering procedure documents including ECN lifecycle procedures, CCB standard work, and Product Change Material Readiness frameworks.

Align process standards as applicable with the JCI global engineering model and focus factory strategy.

Serve as the subject matter expert on engineering governance documentation; Facilitate cross-site communities of practice to share lessons learned, deploy best practices, and reduce variation in how engineering changes are executed.

Engineering Procedure Development & Documentation:

Lead the development, enhancement, and formal documentation of engineering procedures across the Chillers N. America organization, including but not limited to ECN lifecycle procedures and sustaining engineering workflows.

Assess existing engineering procedures for gaps, inconsistencies, or outdated content; initiate and manage improvement projects to bring procedures to current best practice.

Establish and maintain a governed document control framework for all engineering procedures, ensuring documents are version-controlled, reviewed on a defined cadence, and accessible to all relevant sites.

Collaborate with Factory Product Engineering, Contract Engineering, and Sustaining Engineering teams to capture tacit process knowledge and convert it into formal, auditable standard work.

Develop bilingual (English/Spanish) procedure documentation where required to support effective deployment across U.Coordinate with Quality and Operations teams to ensure engineering procedures align with broader quality management system requirements and manufacturing compliance standards.

Facilitate procedure training and deployment activities when new or revised procedures are released, tracking adoption and effectiveness at each site.

Act as the primary engineering process liaison to Supply Chain, Manufacturing Operations, Quality, and Program Management, communicating engineering change status and readiness.

Publish regular performance summaries to functional teams highlighting ECN pipeline health, outstanding action items, and trends requiring attention.

Support new product introduction (NPI) launches by ensuring engineering release processes and metrics align with program timing requirements.

Represent the Factory Engineering organization in cross-functional process improvement initiatives and lean transformation activities.

Communicate process changes, policy updates, and training requirements to engineering and operations stakeholders across all facilities.

Bachelor’s degree in Engineering, Business, Quality Management, Operations Management, or a related technical discipline; 8+ years of experience in a manufacturing or industrial environment, with demonstrated involvement in engineering change management, process governance, or operations coordination.

• Well-versed in the roles and interactions of key functional teams within a factory setting, including Planning, Procurement, Purchasing, Manufacturing Engineering, and Product Engineering.
• Strong working knowledge of Engineering Change Notice (ECN) processes, change control governance, and product lifecycle management.
• Experience developing, tracking, and presenting engineering performance metrics and KPIs to multi-level audiences.
• Proficiency with SAP or equivalent ERP systems for material management and engineering change effectivity.
• Bilingual: Spanish and English (written and verbal) required due to the multi-site scope spanning Mexico and the United States.

Experience in HVAC, chiller, or related industrial capital equipment manufacturing.

Knowledge of FMEA (Design and Process), Design Review best practices, and product release quality methodologies.

Experience with SAP KMAT/variant configuration, P-status lifecycle management, and BOM structure governance.

Familiarity with A3/8D problem-solving methodologies and quality management systems.

Prior experience authoring and deploying engineering process procedure documentation (standard work, policy documents, work instructions).

Project Management Professional (PMP) certification or equivalent experience in project and program coordination.

Opportunities for professional growth and development.

Engagement in meaningful projects that make a difference.

Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion , in accordance with its commitment to labor equality and non-discrimination.

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