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- ...professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed. We value empathy and customer focus. Responsibilities: Place sales...Chat
Smurfit Westrock Packaging Solutions
Guadalupe, N.L.4 días atrás - ...teams. Provide proactive updates to customers on order status, shipments, and returns. Respond to inquiries via phone, email, or chat within set timelines. Maintain accurate customer records and process credits, debits, and RMAs promptly. Collaborate across...Chat
Epson Latinoamérica
Ciudad de México4 días atrás - ...experience. Responsibilities Order management Delivery/logistics coordination Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet...ChatTrabajar en la oficinaInicio inmediato
ROHM Semiconductor Americas
Guadalajara, Jal.4 días atrás $14,000
...delivery of high-quality and efficient assistance to prospects and customers through various communication channels (phone, email, SMS, chat, …) both inbound and outbound. You will respond promptly to inquiries provide accurate information, and support users in resolving...ChatContratoIstituto Marangoni
México4 días atrás- ...Team Lead Responsibilities: Provides daily direction and communication to employees to ensure service/technical/marketing calls/chats/emails/transactions are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of process and procedures...ChatTiempo completoTrabajar en la oficina
Helpware
Guadalajara, Jal.4 días atrás - ...Microsoft environments Hands-on experience advising clients on secure adoption of: Microsoft 365 (M365) AI tools (Copilot, Copilot Chat, Copilot Studio, AI Foundry) Key Responsibilities Manage security governance using: Microsoft Purview, Microsoft Fabric, AI...ChatTrabajo híbrido2 días a la semana
Pyramid Consulting, Inc
Ciudad de México4 días atrás $13,000 - $15,000
...of a high‑energy team — this is for you. &##128293; What You’ll Do Deliver outstanding customer support via phone, email, and chat Resolve inquiries quickly and professionally Escalate complex issues when needed Keep accurate records of customer...ChatRemotoHorario flexibleHudson Talent Solutions
México4 días atrás- .... What You’ll Do Respond to and resolve customer and end-user inquiries of varying complexity via phone, email, and web chat , while meeting defined service levels. Deliver a positive, customer-centric approach in troubleshooting and issue resolution....ChatTrabajar en la oficina
GlobalLogic
Guadalajara, Jal.3 días atrás - ...recently resolved P1 and P2 tickets via the maintained CIRT Incident Tracker document. Responsibilities: Monitors CIRT Hotline chat and email for incoming Major Incidents, and drive the engagements to resolution while communicating the status to the required...Chat
Compucom
México4 días atrás - ...buildings, and urban nodes. VEGA is what people experience. IRIS is the intelligence layer that governs it. We are not building chat interfaces. We are building embodied AI systems operating in real-world environments. The Role The Chief of Staff is the...ChatPrácticaTiempo completoContratoTrabajo por turnos
VEL
Ciudad de México1 día atrás $19,000
...solver, and team player who thrives in a fast‑paced environment. What you'll do: Handle customer inquiries through phone, email, chat, and other communication channels. Resolve issues related to orders, products, billing, shipments, or general support. Log all...ChatTiempo completoTrabajar en la oficinaTurno rotativoClient of Clastech
Monterrey, N.L.7 horas atrásNueva$13,000
...required Salary: $13,000 MXN (gross monthly) + benefits Responsibilities • Handle incoming and outgoing customer interactions via voice, chat, and email. • Resolve customer queries accurately within defined SLAs. • Document interactions correctly in CRM/ticketing systems. •...ChatTiempo completoTrabajo por turnosCognizant
Guadalajara, Jal.4 días atrás- ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Ciudad Apodaca, N.L.4 días atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Querétaro, Qro.4 días atrás - ...issues, and ensuring customer satisfaction. This role involves responding to customer inquiries via various channels (phone, email, chat), handling product or service-related issues, and maintaining a positive and professional attitude. The Customer Service Associate works...ChatTrabajar en la oficina
Quantum Lending Solutions
Ciudad de México3 días atrás - ...Identificación de patrones de fraude/incidencias recurrentes C) Servicio a clientes - Atención a clientes empresariales (correo, chat, teléfono) - Resolución de incidencias: cargos no reconocidos, rechazos, límites, bloqueos, aclaraciones - Seguimiento a...Chat
Bolsa Rosa
Polanco, Miguel Hidalgo, D.F.4 días atrás - ...de la calidad de las llamadas entrantes y/o salientes y otros métodos de contacto con el cliente (por ejemplo, correo electrónico, chat) para verificar la precisión y el cumplimiento de los estándares de calidad establecidos. Como resultado de la evaluación de los estándares...ChatPrácticaTiempo completo
Concentrix
Ciudad de México4 días atrás - ...solutions that help movers increase bookings and save time Provide customer service, technical support, account management, and chat support Handle leads through calls and chats, including dispute resolution Drive sales and acquire new partners Responsibilities...ChatPor horaDesde casaRemotoHorario flexible
Leadspedia Corp.
México4 días atrás - ...Qualifications · B.Sc with relevant years of working experience as a Real time analyst for an Inbound Process · Should have taken calls/chats in a Call center · Good communication (written and oral) and presentation skills · Comfortable presenting to group and providing...ChatTraineeTrabajar en la oficinaTrabajo por turnos
Genpact
México3 días atrás - ...purpose-built for hospitality. We help independent hotels and hotel management companies automate guest communications across phone, SMS, chat, and email while improving operational efficiency, service consistency, and revenue performance. Our platform is already in use...ChatContratistaPrácticaContrato
First Wave AI
México4 días atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Guadalajara, Jal.4 días atrás $22,000
...applications effectively Create solutions and effectively communicate (written, verbal) with customers through our ticketing system, live chat and phone calls Maximize customer satisfaction through a timely and accurate resolution of customer inquiries/issues Gather...ChatDesde casaRemotoOdoo
Miguel Hidalgo, Ciudad de México2 días atrás- ...As a Junior Customer Support , you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our team...ChatTrabajar en la oficinaTrabajo híbrido
GlobalLogic
Guadalajara, Jal.4 días atrás $18,400 - $27,600
...helps Restaurant365 customers resolve questions and issues across the R365 platform. You’ll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is...ChatRemotoTrabajo híbridoTrabajo por turnosRestaurant365
Ciudad de México2 días atrás- ...required. We're seeking candidates who thrive in a diverse team environment and actively engage in our company culture, from online chat rooms to holiday events. While personal disclosure isn't mandatory, embracing and contributing to our team's camaraderie is highly...ChatTrabajar en la oficina
Justin Alexander
México4 días atrás - ...spirit, respect, and a commitment to excellence. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to...Chat
MIGSO-PCUBED
Querétaro, Qro.4 días atrás - ...The WFM Specialist position is meant to provide support to the Service Desk client by: -Forecasting the inbound volume of calls, chats, courtesy callbacks and determining the workload of the offline volume -Analyze the usage of AUX´s to determine any possible bad practices...ChatTemporal
Compucom
Ciudad de México4 días atrás - ...solution release to clients. Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed. Communicate with global international corporations that provide car sharing, rental, fleet management...ChatContratoTrabajar en la oficinaLunes a viernes
Teltonika
Polanco, Miguel Hidalgo, D.F.4 días atrás - ...Ensure all customer interactions follow approved scripts, compliance standards, and regulatory guidelines. Review calls, emails, chats, and CRM records for accuracy and adherence to process. Support agents in handling complex or escalated cases. Identify recurring...ChatTiempo completoRemotoLunes a viernes
Adlecta
México4 días atrás - ...de cartera en Ciudad de México. Principales tareas y responsabilidades: Atender y asesorar clientes por canales digitales (chat, correo, videollamada). Promover inversión, ahorro y servicios financieros según perfil y objetivos. Dar seguimiento a leads,...ChatRemoto
Actinver
Ciudad de México4 días atrás
