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- ...Key Responsibilities # Respond to customer inquiries in real time via online chat, phone, email and other channels, handle multiple concurrent conversations efficiently, and quickly diagnose and identify customer issues. # Provide standardized solutions strictly in...Chat
XTransfer
Ciudad de México4 días atrás - ...Client – (Why would talent want to work with them – Do not cut and paste from client ' s website – In your own words or use Chat GPT ) Job Description : (DO NOT CUT AND PASTE rewrite yourself in a paragraph or use Chat GPT...ChatContrato
ConsultNet Technology Services and Solutions
Estado de Jalisco1 día atrás - ...experience. Responsibilities Order management Delivery/logistics coordination Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet...ChatTrabajar en la oficinaInicio inmediatoTrabajo híbrido
ROHM Semiconductor Americas
Guadalajara, Jal.2 días atrás $15,000
...chance to be part of something big. About the Role - Provide exceptional support to customers via text, email, phone, or live chat. Solve problems quickly and professionally, ensuring every interaction leaves a positive impression. Work closely with internal teams...ChatCart.com
Querétaro, Qro.2 días atrás- .... What You’ll Do Respond to and resolve customer and end-user inquiries of varying complexity via phone, email, and web chat , while meeting defined service levels. Deliver a positive, customer-centric approach in troubleshooting and issue resolution....ChatTrabajar en la oficina
GlobalLogic
Guadalajara, Jal.1 día atrás - ...full training provided) ~ Support international clients ~ Documentation and reporting ~ Ticket management ~ Support via phone, chat, and email What We Offer: Direct permanent contract with TCS Salary paid 100% through payroll Benefits Above the Law:...ChatEmpleo permanenteContratoTurno rotativoTrabajo por turnos
Tata Consultancy Services
Querétaro, Qro.2 días atrás - ...issues, and ensuring customer satisfaction. This role involves responding to customer inquiries via various channels (phone, email, chat), handling product or service-related issues, and maintaining a positive and professional attitude. The Customer Service Associate works...ChatTrabajar en la oficina
Quantum Lending Solutions
Ciudad de México1 día atrás - ...by step. Onboard clients effectively, ensuring they feel welcome and supported. Communicate directly with clients via calls, chats, and bootcamps. Collect backend payments and upsell additional services. Capture strong client testimonials to showcase results...ChatPrácticaTiempo completoRemoto
Legacy Strong LLC
Ciudad de México1 día atrás - ...atención al cliente digital. ~ Mentalidad Comercial: Capacidad demostrada para el cierre de ventas y persuasión a través de chat (ventas consultivas). ~ Habilidades Digitales: Dominio de herramientas de gestión de redes sociales, Business Suite y WhatsApp...Chat
Flor de Caña
Ciudad de México1 día atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Ciudad Apodaca, N.L.3 días atrás - ...Actividades Atender y dar seguimiento a los clientes a través de la atención de llamadas, correos electrónicos y mensajes instantáneos por chat con la finalidad de generar una solución rápida garantizando la satisfacción y preferencia del cliente. Brindar y dar soporte a...ChatTrabajar en la oficina
Empresa Confidencial
San Pedro Garza García, N.L.1 día atrás - ...to ensure client satisfaction. The candidate will also be responsible for reaching out to assigned client contacts by phone to chat about our products & services. In addition, you will liaise between clients and internal teams to ensure the timely and successful...ChatTrabajar en la oficinaRemoto
theconfidental
México2 días atrás - ...supporting others, and being part of a collaborative FinTech environment. What You’ll Do Manage partner inquiries via phone, chat, and support tickets, ensuring timely and accurate responses. Build and maintain strong relationships with partners,...ChatRemoto
RedFynn Technologies
México13 horas atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Guadalajara, Jal.2 días atrás - ...countries and a global workforce of more than 100,000 employees, we specialize in creating personalized interactions across voice, chat, social media, and other digital channels. At Alorica, we’re driven by a passion for people—both our clients and our employees. Our...Chat
Alorica
México4 días atrás - ...Qualifications · B.Sc with relevant years of working experience as a Real time analyst for an Inbound Process · Should have taken calls/chats in a Call center · Good communication (written and oral) and presentation skills · Comfortable presenting to group and providing...ChatTraineeTrabajar en la oficinaTrabajo por turnos
Genpact
Guadalajara, Jal.1 día atrás - ...causes and providing first-line resolution or escalating when appropriate. Respond promptly to customer inquiries via phone, email, chat and ticketing systems, ensuring all interactions are documented thoroughly. Manage an active case load, handling tasks such as...ChatTurno rotativo
AVI-SPL México
México1 día atrás - ...required. We're seeking candidates who thrive in a diverse team environment and actively engage in our company culture, from online chat rooms to holiday events. While personal disclosure isn't mandatory, embracing and contributing to our team's camaraderie is highly...ChatTrabajar en la oficina
Justin Alexander
México4 días atrás - ...configurations, queues, agent experience, and omnichannel capabilities Troubleshoot production issues related to voice interactions, chat, messaging, telephony integrations, and CX workflows Investigate and resolve incidents involving APIs, Lambda integrations, CRM...ChatTiempo completoRemotoTrabajo híbrido
DFX5
Ciudad de México1 día atrás - ...año comprobable Atención a clientes internacionales Documentación y reporteo Atención a tickets Atención vía telefónica, chat y correo Estamos ofreciendo: ~ Contrato indeterminado directo ~ Sueldo 100% nómina ~ Prestaciones de Ley ~12 días de...ChatContratoTrabajar en la oficina
Tata Consultancy Services
Querétaro, Qro.3 días atrás - ...clients through effective communication and follow-up Ensure a high standard of customer experience across all channels (calls, email, chat) Handle complex or escalated customer cases Salesforce Usage & Team Enablement Act as a strong Salesforce user in daily...ChatTiempo completoRemotoLunes a viernes
Adlecta
México2 días atrás $18,000
...Humanity HR Team, including utilization of Project Management boards, Calendar Management Systems, and effective use of file systems and chat communication platforms. Qualifications: Minimum 4 years of experience as an HR Generalist, HR Consultant, or HR Manager...ChatContratistaTiempo parcialTiempo completoTrabajar en la oficinaHPO Outsourcing Professionals - Agency
México, B.C.1 día atrás- ...throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact ****@*****.*** to discuss how we can meet your needs. Our approach to Flexible Working At...ChatHorario flexible
dunnhumby
Monterrey, N.L.3 días atrás - ...apoyo académico a estudiantes desde nivel primario hasta cursos introductorios universitarios. La asistencia se realiza a través de chat escrito uno a uno, en inglés, por lo que es fundamental contar con excelente comunicación escrita en inglés y claridad para explicar...ChatPocas horasContratistaFreelanceTiempo completoEmpleo permanenteRemotoInicio inmediatoHorario flexible
LatinHire
México2 días atrás - ...optimization of the Genesys and Salesforce platforms. This position will lead a large-scale multichannel contact center (voice, digital, chat, electronic mail, social networks), guaranteeing at the same time compliance with banking regulations, profitability and alignment...Chat
INVEX
Ciudad de México6 horas atrásNueva $4,293
...Rol y responsabilidades • · Diagnóstico y resolución de problemas de hardware, software y red por teléfono, correo electrónico o chat para los usuarios finales del cliente. · Redirigir los problemas al personal interno de soporte de TI de segundo y tercer nivel....ChatRemotoHCLTech
Guadalajara, Jal.2 días atrás- ...sessions. •Own the support queue end-to-end: triage, diagnose, resolve, and follow up on customer issues via Intercom, email, and chat — this is a significant part of the day-to-day role. •Respond to inbound support requests promptly and professionally, managing multiple...ChatContratistaTiempo completo
Upstack Data
México13 horas atrás - ...behavioral health platform is looking for a Customer Support Specialist to advocate for users and provide essential assistance via email and chat. You will troubleshoot technical issues, educate users through resources like tutorials, and gather feedback to improve the product....Chat
Office Puzzle
Estado de México3 días atrás - ...in Chihuahua is seeking a customer service representative to manage inquiries across different channels like telephone, email, and chat. The role involves responding to customer concerns, creating performance reports, and mentoring newly trained agents. Candidates should...Chat
AutoZone, Inc.
Chihuahua, Chih.3 días atrás - ...requires over a year of experience in call center environments and fluency in Portuguese. You will address customer needs via calls and chats while striving to exceed service expectations. The company offers competitive salaries and a commitment to career growth within a...Chat
Cognizant
Estado de Jalisco1 día atrás
