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- ...Service Desk Chat Support Services Summary of Services Consultant shall provide a globally consistent Level 2 (L2) chat service via a real-time chat channel to promptly restore service, fulfill common requests, and deflect avoidable escalations for client IT Service...Chat
Infosys
Ciudad de México5 horas atrás - ...professional manner. This includes capturing and following up on customer orders, as well as responding to phone calls, emails and chat messages, providing solutions and assistance as needed. We value empathy and customer focus. Responsibilities: Place sales...Chat
Smurfit Westrock Packaging Solutions
Guadalupe, N.L.2 días atrás - ...clients Manage documentation and reporting activities Handle and resolve support tickets Deliver customer service via phone, chat, and email Requirements: Availability to work on-site in Querétaro Minimum 80% English proficiency (spoken)...ChatTurno rotativoTrabajo por turnos
Tata Consultancy Services
Querétaro, Qro.13 horas atrás - ...cold or inactive lead sProactively reach out to potential patients through structured outbound campaign sEngage via phone, SMS, chat, and emai lEducate patients using approved, non-clinical messagin gHandle objections with empathy and confidenc eManage...ChatRemoto
LumiMeds
Ciudad de México4 días atrás - ...role (must) Experience in deployment and configuration of Google Workspace (Gmail, Calendar, Drive + Editors, Sites, Mobile access, Chat, and Meet ) (must) Conduct workshops to configure of core Google Workspace products and Showcase Google Admin console roles and...Chat
Quantum World Technologies Inc.
México7 horas atrás - ...customer experience across multiple communication channels. Key Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about products, services, and processes Handle customer...ChatTrabajo por turnos
Tata Consultancy Services
Guadalajara, Jal.5 horas atrás - ...to highlight opportunities and drive engagement Manage client communication across multiple channels including phone, email, and chat, adapting to client preferences Prioritize workload effectively to focus on high-value opportunities while ensuring timely responses...ChatPrácticaRemoto
Hantec Markets
México5 horas atrás $15,000
...chance to be part of something big. About the Role - Provide exceptional support to customers via text, email, phone, or live chat. Solve problems quickly and professionally, ensuring every interaction leaves a positive impression. Work closely with internal teams...ChatCart.com
Polanco, Miguel Hidalgo, D.F.5 horas atrás- ...accurate, and friendly assistance in real time. Role Purpose Deliver high-quality real-time customer support through live chat , ensuring quick responses, accurate solutions, and an excellent overall customer experience. Trial Period Goals (First 3 Months...ChatTurno de nocheTrabajo por turnos
Fidel Group
México2 días atrás - ...implementación y optimización de estrategias de marketing multicanal. Buenas habilidades de comunicación y trabajo en equipo. Se valorará experiencia previa en equipos de marketing dinámicos y ágiles. Dominio de Hubspot, N8N, Botspace, Chat GPT, Claude, Gemini, Perplexity...ChatTemporalDesde casa
SOC Asesores
México, B.C.3 días atrás - ...A lifelong learner with an appetite for deepening your information technology knowledge, introducing change, and a team player. What Makes Your Standout Knowledge of Generative AI and prompt engineering. Experience of using Chat GPT and Claude Cowork....ChatTrabajar en la oficinaTrabajo por turnos
Innovecture
Ciudad de México4 días atrás - ...enterprise automation. You will be at the forefront of the "Agentic Era," building intelligent, autonomous systems that don't just chat, but act. What You’ll Do ️ Architect & Build: Design intelligent, agent-based systems leveraging Model Context Protocol (MCP...ChatOffshore
Luxoft
México4 días atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
San José Chiapa (municipio)13 horas atrás - ...will be provided) Assist international customers Documentation and reporting Ticket handling Customer support via phone, chat, and email We Offer: ~ Direct permanent contract ~100% payroll salary Benefits: ~12 vacation days in the first year...ChatEmpleo permanenteContratoTurno rotativoTrabajo por turnos
Tata Consultancy Services
Querétaro, Qro.5 horas atrás - ...spirit, excellence, and unwavering commitment. What to Expect in the Interview Process Introductory Call: A quick 15-minute chat with our Talent Acquisition Partner. Microsoft Teams or In-Person Interview: A 1-hour conversation with a Business Manager to explore...Chat
MIGSO-PCUBED
Querétaro, Qro.3 días atrás - ...the Role As a Customer Support , you will be the frontline support for our users and administrators. Through phone, email, and web chat, you’ll troubleshoot issues, strengthen customer relationships, and ensure a positive experience with our products. Joining our...ChatTrabajar en la oficinaTrabajo híbrido
GlobalLogic
Guadalajara, Jal.1 día atrás - ...continuous improvement, we would love to hear from you. Key Responsibilities * Monitor and evaluate customer interactions (calls, chats, and emails) based on quality standards. * Conduct quality audits and provide constructive feedback to agents and supervisors. *...ChatTiempo completoRemotoTrabajo híbrido
Empereon Constar LATAM
Ciudad de México13 horas atrás $54,000 por año
...skills, and a willingness to learn. Prior IT Service Desk experience is not required. Provide Level 1 IT support to end users via chat, voice, or email\rLog, track, and update tickets/interactions in the ITSM tool (e.g., ServiceNow)\r\nUnderstand and follow defined...ChatTrabajo por turnosHCLTech
Guadalajara, Jal.5 horas atrás- ...indicadores y prospección. Manejo de Objeciones, cierre de ventas, sondeo, perfilamiento, cotización, prospectación, face to face, vía chat, mail, telefónica. Captación de cuentas nuevas en el ramo de beneficios (gastos médicos, vida, flexibles) Estarán dentro de las...ChatTrabajar en la oficina
Lockton
Ciudad de México4 días atrás - ...SLAs y optimizando la asignación de recursos. Responsabilidades principales Monitorear en tiempo real la operación (llamadas, chats, volumen, adherencia). Gestionar y ajustar el staffing según las necesidades operativas. Identificar desviaciones en KPIs y...Chat
Concentrix
Benito Juárez, Ciudad de México1 día atrás - ...per VIP portfolio Key Responsibilities Manage VIP accounts through personalized communication via WhatsApp, phone, email, live chat or video calls. Drive activation and reactivation of VIP clients through proactive outreach, including outbound calls and...ChatRemotoTurno de mañana
Fidel Group
México2 días atrás - ...Position with HCLTech What you will do: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat or videocall for customer’s end users Classify Service Calls according to the specified options. Route problems to internal 2nd...ChatTiempo completoEmpleo permanenteTrabajar en la oficinaRemotoTurno rotativo
HCLTech
Guadalajara, Jal.2 días atrás $7,500
...Link-Worldwide busca personal para atención al cliente en Ciudad de México. Las responsabilidades incluyen atender chats y llamadas, así como realizar seguimiento de ventas realizadas a través del portal web de Palacio de Hierro. Se ofrece un sueldo bruto mensual de $7...ChatTiempo parcialHorario flexibleFin de semanaLink-Worldwide
Ciudad de México3 días atrás$40,000 - $45,000
...and related tools) Manage user access and security configurations across platforms Deliver end-user support (in-person, phone, chat, and ticketing systems) Perform hardware setup, maintenance, and deployment Troubleshoot and resolve issues across hardware, software...ChatTrabajar en la oficinaRemotoHudson Talent Solutions
Querétaro, Qro.1 día atrás- ...totaled $13.7 billion. Activities: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat or videocall for customer’s end users Classify Service Calls according to the specified options. Route problems to internal 2nd...ChatRemoto
HCLTech
Guadalajara, Jal.13 horas atrás - ...communication skills, with the ability to create compelling ad copy and communicate complex ideas effectively. ( if you are well versed with chat GPT/Claude, that would be a plus )We are very PRO AI - Creative mindset with the ability to understand what makes an engaging ad...ChatTiempo completo
Profit Pulse Media
México3 días atrás - ...apoyo académico a estudiantes desde el nivel primario hasta cursos introductorios universitarios. La asistencia se realiza a través de chat escrito uno a uno, en inglés, por lo que es fundamental contar con excelente comunicación escrita en inglés y claridad para explicar...ChatPocas horasContratistaFreelanceTiempo completoEmpleo permanenteRemotoInicio inmediatoHorario flexible
LatinHire
México1 día atrás - ...Key Responsibilities Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-...ChatPráctica
Monks
Ciudad de México4 días atrás $16,500
...Landing is seeking a Member Support Analyst in Mexico City to deliver exceptional support to our members through emails, phone calls, and chats. The role demands fluent English proficiency and at least one year of customer service experience. You’ll coordinate member move-...ChatLanding
Ciudad de México4 días atrás$22,000
...applications effectively Create solutions and effectively communicate (written, verbal) with customers through our ticketing system, live chat and phone calls Maximize customer satisfaction through a timely and accurate resolution of customer inquiries/issues Gather...ChatDesde casaHorario flexibleLunes a viernes2 días a la semanaOdoo
Miguel Hidalgo, Ciudad de México5 horas atrás
