Salario promedio: $38.375 /por mes
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- ...Concentrix is seeking a Telecom Support Engineer (Genesys Cloud) in Mexico City to ensure voice network availability and seamless omnichannel communications. You will diagnose, resolve, and prevent voice network issues while coordinating with clients, vendors, and internal...Sugerido
Convergys
Ciudad de México11 horas atrás - ...Contact Center Genesys Cloud Lead Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll...SugeridoTiempo completo
Capgemini
Aguascalientes, Ags.Hace un mes - ...our company. Our Global Sales and Services organization is actively recruiting Professional Sales Associates for our 2027 Sales Genesis Program. Through this program, you will undergo a 4 month training course, in our Mason, OH office, that will provide you with the...SugeridoDe duración determinadaTiempo completoTrabajar en la oficinaDesde casaTrabajo híbrido1 día a la semanaCiudad de México8 días atrás
- ...platforms. Experience with CTI integrations beyond the level required for day-to-day CXone workflow development. Experience with Genesys, Amazon Connect, Five9, or other enterprise CCaaS platforms in addition to NICE CXone. Experience participating in migrations...Sugerido
Tential Solutions
México1 día atrás $90,000 por año
...customer and company confidentiality. ~ Ability to work collaboratively. ~ Advanced Excel and MS Office skills. ~ Experience with Genesys and Avaya. ~ Familiar with Six Sigma processes. We offer: Gross base salary of $90,000 MXN. Legal benefits....SugeridoContratoTrabajar en la oficinaINVEX
Naucalpan de Juárez, Méx.11 horas atrás$90,000 por año
...maintain customer confidentiality ~ Ability to work collaboratively ~ Advanced Excel and MS Office skills ~ Experience with Genesys and Avaya We offer: Gross base salary of $90,000 MXN Legal benefits Direct contract with the Bank Additional benefits...SugeridoContratoTrabajar en la oficinaINVEX
Naucalpan de Juárez, Méx.11 horas atrás- ...Optimization • Real-Time Workforce Management • Contact Center Analytics & Reporting • Workforce Management Platforms (NICE, Verint, Genesys, Calabrio, etc.) • Multi-site and high-volume Contact Center environments The ideal candidate is highly analytical, comfortable...Sugerido
Intermex - International Money Express
Puebla de Zaragoza, Pue.3 días atrás - ...está ejecutando una transformación digital profunda en su Centro de Experiencia al Cliente. Actualmente estamos implementando Genesys Cloud CX como el núcleo de nuestra operación omnicanal. Buscamos a la persona que no solo opere la plataforma, sino que la diseñe...Sugerido
Hogares Unión
Ciudad de MéxicoHace 2 meses - ...Genesys Cloud Services, Inc. seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, translating business needs into AI-powered CX solutions and driving successful pre-sales engagements across the sales cycle. You will deliver demonstrations...Sugerido
Genesys Cloud Services, Inc.
Ciudad de México4 días atrás - ...Genesys is seeking a Sr Application Developer, Integrations in Mexico (Virtual Office) to design and own cloud-native integrations across Salesforce, Zuora, and Workday. You will leverage AWS services to move data securely, design APIs, and enable AI-enabled workflows...SugeridoTrabajar en la oficina
Genesys-
Hidalgo, Álvaro Obregón, D.F.3 horas atrásNueva - ...Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized...SugeridoTrabajar en la oficinaHorario flexible
Genesys-
México3 horas atrásNueva - ...~ Willingness to travel within the Latin America region and Iberia as needed. Nice to Have Experience with AWS Connect, Genesys Cloud, NICE CXone, Five9, or RingCentral contact center platforms. Knowledge of networking (e.g., MPLS/VPN) and telephony (e.g.,...Sugerido
Omilia Natural Language Solutions Ltd
Centro (municipio)3 días atrás - ...degree in Computer Science, IT, Software Engineering, or related field ~7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) ~ Strong programming and integration skills (Node.js, TypeScript, Python, REST APIs, OAuth) ~...SugeridoEmpleo permanente
Corning Incorporated
Monterrey, N.L.2 días atrás - ...or relevant business degree Relevant Professional Experience ~3+ years of technical experience managing CCaaS platforms like Genesys Cloud, Amazon Connect, or NICE CXone ~ Proven ability to manage multiple projects and priorities in a fast-paced environment ~...SugeridoEmpleo permanente
Corning Inc.
México4 días atrás - ...Genesys seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, uncover CX challenges and translate them into AI-powered, scalable solutions. You will move between strategic business discussions and technical solution design with executives...Sugerido
Genesys
Ciudad de México3 días atrás - ...Genesis Management in Mexico City is seeking an experienced Human Resources Manager to lead full-cycle HR operations for MX and US teams. Based in Polanco, this hands-on leadership role partners with US executives and reports to the CEO, blending policy development with...
Mainspring Management, LLC
Ciudad de México3 días atrás - ...Genesys is seeking a Senior Application Developer, Integrations in Mexico (Virtual Office) to design and implement cloud-native integrations across Salesforce, Zuora Billing, Workday, and AWS services. You will own end-to-end integration architecture, data mappings, security...Trabajar en la oficina
Genesys
México1 día atrás - ...scoping, requirements gathering, and solution design with clients Configure and deploy CCaaS and UCaaS platforms such as Zoom, Five9, Genesys, Dialpad, or similar systems Manage technical setup including number porting, routing configuration, system provisioning, and...Empleo permanenteRemotoOffshore
Hireframe
México11 horas atrás - ...familiarity with core enterprise data models across ERP, HRIS, WFM, or CRM platforms (e.g., NetSuite, SAP, Workday, Salesforce, Genesys, Oracle, or Aspect). Experience using tools like dbt (or comparable transformation and automated testing frameworks). Hands...Trabajo por turnos
SCALIS
Centro (municipio)1 día atrás - ...Genesys is seeking a Senior Business Analyst focused on enterprise integrations and Salesforce platforms to support global teams. You will own production support for Salesforce Sales Cloud, Service Cloud, Revenue Cloud, and related integrations, ensuring stability,...
Genesys
Ciudad de México1 día atrás - ...deploy new collaboration services and retirement of legacy systems. The role requires hands-on experience with Cisco, Nice inContact, Genesys, Microsoft, and related UC/CCaaS products, plus strong troubleshooting, security, and project-management skills for a distributed...
Chubb Ltd.
México3 días atrás - ...Demonstrate a professional level understanding of UC and/or Contact Center design patterns for solutions with Cisco, Nice inContact, Genesys and Microsoft Experience deploying and supporting Nice inContact, CUCM, UCCE, WebEx Calling or other leading collaboration or...
Chubb Ltd.
México3 días atrás - ...Genesis Orthopedics & Sports Medicine is seeking an experienced HR support professional to strengthen our people operations as we scale. You will help standardize HR workflows, implement SOPs, and support recruiting, onboarding, and payroll coordination across the organization...RemotoHorario flexible
Genesis-Orthopedics-
México11 horas atrás - ...a distribution problem. The best care in America is concentrated in a handful of zip codes, and everyone else gets what's left. Genesis is fixing that in orthopedics and sports medicine — one of the highest-value, most fragmented corners of healthcare. We run a full-...Remoto
Genesis-Orthopedics-
México2 días atrás - ...Genesis Orthopedics is hiring an Executive Assistant to the Chief of Staff. You’ll own the calendar and inbox, coordinate travel, prep meetings, and drive operational projects across a multi-site healthcare platform. This role supports a fast-moving leader and requires...Remoto
Genesis-Orthopedics-
México2 días atrás - ...Genesis Orthopedics & Sports Medicine is an orthopedic and sports medicine practice dedicated to expanding access to affordable, mission-driven care, especially for underserved patients. We are building an organization that supports high-quality care while improving the...RemotoHorario flexible
Genesis-Orthopedics-
México11 horas atrás - ...contact resolution, customer satisfaction) and ensure every release demonstrates incremental progress toward strategic goals. ~ Lead Genesys Virtual Agent Use Case Development: Evaluate, prioritize, and shepherd new virtual agent use cases from concept through production....Tiempo completoTrabajar en la oficinaTrabajo híbridoHorario flexible
Thomson Reuters
Ciudad de México25 días atrás - ...Preferred Qualifications ~ Experience managing voice, chat, or omni-channel customer service products, or familiarity with Genesys, NICE, or similar contact center platforms. ~ Background in customer service operations or contact center management, including...Tiempo completoTrabajar en la oficinaTrabajo híbridoHorario flexible
Thomson Reuters
Ciudad de México11 días atrás - ...to maintain day-to-day operations while delivering key initiatives—including a major telephony platform migration from Talkdesk to Genesys, Experience Cloud enhancements, and third-party platform integrations. RESPONSIBILITIES - Develop, configure, and maintain functionality...Tiempo completoRemoto
Truelogic
Ciudad de México2 días atrás - ...quality monitoring and contact center results analysis, reporting. • Experience working with systems such as Salesforce, Verint, Genesys, Five9 and other quality monitoring systems; AI solution experience a plus. •Demonstrated use of critical thinking skills,...PrácticaTrabajar en la oficina
