...Non-Management POSITION SUMMARY
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions...
...Job Description - Guest Experience Manager (HOT0AI85)
Job Description
Guest Experience Manager ( Job Number:
HOT0AI85 ) Work Locations
Work Locations
: Conrad Tulum Carretera de Tulum Chemuyil A Guest Experience Manager manages the needs of VIP and long...
Hilton Worldwide, Inc.
Tulum, Q.R.
1 día atrás
...contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than...
...Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering...
...talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality...
...facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
• Ensures attendance by all new hires and participation of the leadership team in training programs...
...and electric with fire alarm stations.
Maintains security for guests and property by ensuring that room doors are locked at all times... ...properly logged and securely stored, reports suspicious activity by guest or others and observes all security and safety regulations....
...products and services during the check in process
â— Ensure all guests are aware of the different spaces in Selina (common kitchen, F&B... ...Manage receptionists tasks on the night shift
â— Process all guest check-ins and early check outs
â— Review receptionists’...
...contributing to the property's long-term success.
Execute energy management programs aimed at reducing consumption without compromising guest experiences, enhancing the property's sustainability efforts.
Enhance guest satisfaction by providing prompt and proactive...
Scorpios
Tulum, Q.R.
3 días atrás
...contractors such as elevator maintenance, fire systems, air conditioning, etc.
~As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints.
Responsible of the communication between the commercial area to selina
~Requests from and...
...calculate costs. Draft reports from the Location.
~Receive the guests, deliver customer orders, consistently demonstrating a high... ...customer service.
~Prepare tables and serve food and drinks. Manage guest inquiries in a timely and effective manner. Reach targeted sales...
...and Values. Specifically, we look for demonstration of these Values:
· Hospitality - We're passionate about delivering exceptional guest experiences.
· Integrity - We do the right thing, all the time.
· Leadership - We're leaders in our industry and in our...
Hilton Worldwide, Inc.
Tulum, Q.R.
1 día atrás
...Provide sales and operational support to Operations Manager.
~Collect real-time feedback from guests on their experience and use this data help conclude how to improve the guest experience with the management team.
~Work closely with Explore Tours department.
Besides...
...the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to...
Hilton Worldwide, Inc.
Tulum, Q.R.
2 días atrás
...the location:
~Promote a positive and engaging environment for guests, neighbors and our own staff.
~Host and Supervise Influencers... ...Collect and analyze feedback from guests
~Support the resolution of guest related issues
~Support the GM by looking after all our staff...