Salario promedio: $10.833 /por mes
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- ...operational data into clear actions and measurable improvements. ~ Experience with customer service platforms such as Zendesk, Intercom, or similar tools. ~ Excellent verbal and written communication skills. ~ Adaptability to fast-changing environments and a hands...SugeridoTrabajar en la oficinaDesde casaTrabajo híbridoHorario flexible
Clara
Ciudad de México1 día atrás - ...things quickly is more important. Strong written English: our primary interaction with customers is live chat in English through Intercom. You balance speed with clarity, and adapt guidance to varying levels of technical understanding, always in a friendly and...SugeridoFreelanceTrabajo híbrido
Planhat
Ciudad de México2 días atrás - ...premise CUCM. Experience supporting voice services across manufacturing plant and warehouse sites, including overhead paging or intercom integration. Packet capture and analysis skills (Wireshark) applied to voice troubleshooting. Qualifications Bachelors -...SugeridoRemotoTrabajo híbridoTrabajo por turnos
EDM S. DE RL DE CV
Estado de Jalisco3 días atrás - ...en Latinoamérica, está expandiéndose y busca un profesional de soporte 100% remoto que ofrezca experiencias de calidad a través de Intercom. El rol prioriza entender el problema real del cliente y guiarlo hasta la resolución, manteniendo claridad y calidez en cada...SugeridoRemoto
Ecaresoft Inc.
México4 días atrás - ...troubleshooting. ~Exposure to testing in compliance-sensitive environments , such as SOC 2, HIPAA, or PCI-DSS. ~Experience testing integrations with platforms such as Zendesk, Freshdesk, Intercom , telephony systems, or other customer-support technologies....SugeridoTiempo completoHorario flexibleTrabajo por turnos
Helpware
Teletrabajo4 días atrás - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoRemotoVisa de trabajoTrabajo por turnos
Verkada
Ciudad de MéxicoHace un mes - ...Ability to manage multiple tickets or conversations simultaneously without losing accuracy ~ Comfortable using tools such as Plain, Intercom, Zendesk, or similar support platforms ~ Tech-curious and able to learn APIs, integrations, or workflow systems quickly ~...SugeridoPrácticaTiempo completoDesde casaRemotoInicio inmediato
Hire Overseas
Ciudad de México10 días atrás - ...alcance, y escalarás a tiempo cuando necesites apoyo del resto del equipo. ~Participarás en algunos turnos de Customer Care vía Intercom para ayudar a dar cobertura al equipo y resolver solicitudes de nuestros clientes. Después del periodo inicial de ramp-up, esperamos...SugeridoTiempo completoRemotoTrabajo por turnos
Ecaresoft
Teletrabajo25 días atrás - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoTrabajar en la oficinaTrabajo por turnos
Verkada
Ciudad de MéxicoHace 2 meses - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoVisa de trabajoTrabajo por turnos
Verkada
Ciudad de MéxicoHace 2 meses - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoVisa de trabajoTrabajo por turnos
Verkada
Ciudad de MéxicoHace 2 meses - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoVisa de trabajoTrabajo por turnos
Verkada
Ciudad de MéxicoHace 2 meses - ...un script. Requisitos deseables ~Experiencia en Customer Support, Customer Success o implementación en SaaS. ~Experiencia con Intercom u otra plataforma moderna de soporte. ~Experiencia trabajando de forma remota o independiente. ~Inglés. ~Experiencia en...SugeridoContratistaAprendizTiempo completoRemoto
Ecaresoft
Teletrabajo25 días atrás - ...documentation or medical terminology Tools Proficiency Must-Haves (Required) CRM Systems: Zendesk, Salesforce, HubSpot, Intercom, or similar platforms Communication: Email (Gmail/Outlook), Slack, Microsoft Teams, Zoom Scheduling: Calendly, Google Calendar...SugeridoContratistaTiempo completoTrabajar en la oficinaRemoto
Pearl
Ciudad de MéxicoHace 2 meses - ...integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune...SugeridoTiempo completoVisa de trabajoTrabajo por turnos
Verkada
Ciudad de México17 días atrás $14,000
...Deseable experiencia en microfinanzas, crédito grupal, SOFOM, banca o fintech. Manejo de plataformas de tickets CRM Zendesk, Freshdesk, HubSpot Service, Intercom o similar no se requiere experiencia previa en Pylon. Excel a nivel intermedio. Deseable familiaridad con...Tiempo completoTrabajar en la oficinaRemotoTurno rotativoImportante empresa del sector
Cuauhtémoc, Ciudad de México18 días atrás- ...professional, and client-focused experience. Requirements Client Support ~ Monitor and respond to inbound support tickets via Intercom and email. Investigate and resolve client issues within agreed SLAs. Assist clients with platform functionality, reporting...Tiempo completoRemotoTrabajo por turnos
- ...support. Experience with the following would be an advantage: ● Customer support platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools. ● Microsoft Offi ce, Google Workspace, or similar productivity tools. ● Gaming communities, Discord, Reddit...De duración determinadaTiempo completo
- ...account management, or a concierge-style service role ~ Hands-on experience with CRM and support platforms (HubSpot, Zendesk, or Intercom) ~ Proven track record handling inbound support across email, chat, and phone ~ Experience verifying order accuracy and...PrácticaTiempo completo
- ...during afternoon/evening hours Nice to Have Experience in high-volume support teams. Experience with tools like Zendesk/Intercom, Slack, Notion, or Google Workspace. Experience working with dashboards or data tools. Experience identifying patterns in user...FreelanceRemotoTurno de tardeHorario flexible
- ...or ticket-based environments (not phone-only) ~ Hands-on experience with Zendesk or a comparable ticketing platform (Freshdesk, Intercom, Help Scout) ~ Track record of SLA-driven support with measurable response or resolution targets ~ Experience supporting multiple...Tiempo completoLunes a viernes1 día a la semana
- ...supported, empowered, and confident while navigating Gamma’s platform. You’ll provide timely assistance through chat and email using Intercom, troubleshoot technical issues, and guide customers to make the most out of Gamma’s innovative tools. WHY DO WE WANT YOU...Tiempo completo
