At iCodde and the Swatch Group Mexico team we are looking for an E Commerce Coordinator to join our team in Mexico City.

Drive a commercial, marketing and merchandising strategy for the digital marketplace prioritizing Corporate E-Comm, and including wholesalers; identify opportunities to improve customer connection with the brand, around product, shopping journey and brand exposure.

Focus on increasing sales and brand visibility across corporate e-comm, wholesale with key accounts (Liverpool, PH, Bizzarro), and digital marketplaces (MeLi-Privalia) aligned to country’s commercial and marketing strategy.

Specific Functions

Manage brand sites in retailer online platforms ensuring that activities are enhancing offline distribution channels and achieving monthly sales targets.
Online sales management. Voice of Tissot for online customers and customer service thru phone, mail, chat… replying questions, dealing with issues, managing complains… The eCommerce manager is the ambassador of our brand.
Manage daily operation including new orders, payment procedures, inventory returns, work with logistics and planning teams. Manage deliveries, returns and refunds.
Co-Work with marketing team members to execute digital marketing activations to leverage traffic for both brand awareness and sales impact
Measure, and analyse KPIs such as sales growth, average ticket value, conversion rate, and others for online marketing campaigns and search engines.
Monitor and co-work with marketing team to develop SEO/SEM corporate initiatives including product launches, social media and PR activities.
Monitor and track current and emerging e-commerce trends utilizing web analytics and business tracking tools to maximize commercial impact of online and marketing activations
Permanent cooperation with the e-commerce department at Swatch HQ in order to improve the quality and operation of the online store.

Specialized knowledge

E-Comm / Digital Marketplace
SAP (recomended)
Google Analytics
Magento

Skills

Results oriented
Proactive
Analityc
Team work
Reporting and good communication

We offer

Hiring 100% payroll
Benefits of law and superiors
Competitive base salary
Annual productivity bonus
Saving Fund
Food vouchers
Family Major Medical Expense Insurance
Life insurance
Hybrid work scheme

At iCodde we know the value of personal networks, which is why we reward you with cash for using yours. If the position is not of interest to you but you know someone else who can apply for this position, refer us to your contact and receive between $200 USD and $500 USD if effectively placed. Thus, you will receive compensation and your contact will improve your working conditions.

A win-win scheme!

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E-Commerce Coordinator