Sales Development Representative (Hybrid)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job

OpenTable is looking for a driven Sales Development Representative to join our Mexico-based team and help restaurants maximize their revenue potential through our industry-leading technology. In this role, you will be the first point of contact for prospective partners, identifying growth opportunities and securing strategic appointments for our Account Executives. You will join a high-performing global team dedicated to championing the hospitality industry and delivering exceptional experiences for both diners and venues. By mastering outbound prospecting and lead qualification, you will play a critical role in expanding OpenTable’s footprint across Mexico and ensuring the long-term success of our restaurant partners.

Important Notes:

• Please submit your CV in English. 
• This is a hybrid position based in Mexico City, Mexico.

Responsibilities

• Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position. 
• Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications.
• Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations.
• Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making.
• Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends.
• Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories.

Minimum Qualifications

• Professional proficiency in both English and Spanish, including strong written and verbal communication skills.
• Proven track record of success in telesales, call-center environments, or outbound business development.
• Ability to travel regularly within Mexico and the United States, including possession of a valid US Visa. Potential travel to Central America, South America, and the Caribbean.
• Intermediate proficiency in Microsoft Excel and PowerPoint for data management and presentation purposes.
• Demonstrated ability to multitask and manage time effectively while working independently in a fast-paced environment.

Preferred Qualifications

• Hands-on experience using Salesforce.com to manage lead pipelines and track sales activities.
• Familiarity with the hospitality or restaurant technology industry.
• Experience with targeted email marketing and lead nurturing strategies.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Christmas Bonus - 30 days
• 20 days of paid time off a year
• 25% vacation premium
• Private health, dental, and life insurance
• Monthly social events and happy hours

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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