Head of Operations

At Saya Biologics , we are building a next-generation biosimilars company in México, combining pharma, technology, and AI to improve access to high-quality biologic medicines.

We are looking for a Head of Operations to join our team.

This person will play a key role in building the operating system behind our physical operations: imports, customs, inventory, logistics, vendors, operational procurement, launches, costs, risks, and cross-functional execution.

We are looking for someone who enjoys bringing structure to ambiguity, building processes from scratch, and turning complex operations into clear dashboards, routines, playbooks, and decision-making systems.

What we’re looking for:

• 3–5+ years of experience in operations, supply chain, logistics, business operations, strategy & operations, startup operations, or similar roles.

• Background in Engineering is strongly preferred. We are also open to Operations, Supply Chain, Business Administration, Business, Data/Analytics, Finance, or related fields.

• Advanced English.

• Strong ability to coordinate vendors, timelines, costs, risks, and cross-functional stakeholders.

• Experience building processes, dashboards, cadences, or operating systems from zero.

• Comfortable using tools such as Excel / Google Sheets, Notion or similar documentation and project management tools, BI/reporting tools, and project management platforms.

• Experience with automation, no-code, or AI tools is a plus.

• A hands-on, highly organized profile with strong ownership and operational judgment.

Day to day, this person will:

• Follow up on imports, customs, vendors, warehouse, inventory, deliveries, launches, blockers, and pending decisions.

• Update operational dashboards and trackers with owners, dates, risks, priorities, and next steps.

• Preferred location: Mexico City, Monterrey, or Guadalajara.
• Work model: hybrid, with availability for operational visits when needed.

If you know someone with a strong operator mindset, systems thinking, and the ability to execute in fast-moving environments, I’d love to connect.