Loyalty Commercial Specialist

At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team! Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.

As our Loyalty Commercial Specialist , you will own the commercial intelligence and execution backbone of the program's card-spend monetization strategy — building the analytical and economic foundations behind cobrand and everyday-spend partnership decisions.

Your responsibilities will include:

• Independently building and owning the financial models, scenario analyses, and economic frameworks that underpin partnership decisions and negotiations across both ecosystems

• Structuring complete, end-to-end business cases for new partnerships, card-linked mechanics, and program enhancements

• Developing and maintaining competitive- and market-intelligence across cobrand, payments, and everyday-spend, surfacing original insight and monetization opportunities

• Acting as the deepest subject-matter resource on cobrand and payments economics (interchange, MDF, signing-bonus structures, points liability) and everyday-spend/card-linked mechanics

• Providing expert economic input into Manager-led negotiations, modeling term structures, sensitivities, and outcomes

• Driving execution of cobrand, points-transfer, FI, and everyday-spend initiatives, owning defined workstreams with full professional autonomy

• Coordinating cross-functional delivery with Legal, Finance, Product, Tech, and Marketing counterparts

• Owning and maintaining full-funnel performance dashboards: issuance, activation, spend per active card, category penetration, accrual/redemption velocity, partner revenue, and points-liability ratio

Our ideal candidate:

• Bachelor's degree in Business Administration, Finance, Economics, Marketing, Engineering, or related field

• 3 to 6 years of experience as a senior commercial professional, with a track record of independently owning complex analytical and execution workstreams in commercial analysis, partnership, or loyalty/payments

• Strong skills in advanced commercial and financial modeling / scenario analysis

• Subject-matter expertise in cobrand/payments and everyday-spend mechanics

• Proven ability to independently own analytical and execution workstreams

• Experience in KPI architecture, dashboarding, and performance analytics (card-spend funnel)

• Strong cross-functional coordination skills across legal, finance, product, tech, and marketing

• Market and competitive intelligence synthesis skills

• Certifications in Loyalty, Payments, Data Analysis, or Commercial Strategy are a plus

Benefits You Will Enjoy as #TeamViva

• Flexible schedule

• #TheBestAirlineToWork: An incredible work environment

• Unlimited vacation from day one

• Savings fund & savings account

• Staff Travel: Discounted flights for you and up to 12 loved ones after 6 months

• MyIDTravel: Fly worldwide with 30+ airline alliances at reduced fares after 6 months

• Life & medical insurance + 24/7 online family medical assistance

• Exclusive discounts on gyms, retail stores, restaurants, universities, and more

• Above-the-law benefits

Viva is an equal opportunity employer. All qualified applicants will receive consideration without discrimination of any kind. All candidate information will be handled confidentially and in compliance with Mexican data-protection regulations. Your data will be used only for recruitment-related purposes.

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#LI-HYBRID