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Omnichannel Service Cloud PM — Chat & Voice Leader

Mobiik

Mobiik busca un Product Manager para liderar la estrategia y gestión de la plataforma Service Cloud, incluyendo chat, voz y Omni-Channel. Se valorará experiencia en CRM empresarial y manejo de portfolios con múltiples stakeholders.

El rol requiere coordinación con ingeniería, operaciones y customer success para entregar un roadmap multianual y medir adopción, uso y satisfacción del cliente en un entorno SaaS empresarial.

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Vacante publicada el 2 días atrás
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