Director, D&Ai Biops (Business Intelligence Operations) Program Management (Xico)

Overview

We Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

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Responsibilities

Lead and manage large-scale BIOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy. Oversee the implementation of real-time monitoring, automated alerting, and self-healing BI platforms to improve uptime and performance. Develop and enforce BI governance models, operational frameworks, and execution roadmaps for seamless BI delivery. Ensure the standardization and automation of BI pipeline workflows, report generation, and dashboard refreshes. Lead and manage the full people, process and technology driven Data & Analytics platform technology strategy and cultural shift for PepsiCo IT to a world class data first organization working across all Sector S&T. Champion of PepsiCo's Data & Analytics program and platform management supporting large scale integral data engineering efforts partnering across S&T organization. Support Data & Analytics Technology Transformations to provide full sustainment capabilities across the PepsiCo Data Estate, including data platform management automation of proactive issue identification and self-healing abilities.

Your Impact

As Director, D&A BIOps (Business Intelligence Operations) Program Management your scope would consist of: Ensure high availability and performance of BI tools such as Power BI, BOBJ, Tableau, MicroStrategy, SAP BO. Drive real-time observability, monitoring, and predictive analytics to improve BI system efficiency. Lead efforts to optimize data models, enhance report performance, and reduce query execution times. Partner with Data Engineering, Analytics, AI/ML, CloudOps, and DataOps teams to enable data-driven decision-making. Act as a strategic liaison between IT, business leaders, data stewards, and compliance teams to ensure DataOps aligns with regulatory and security requirements. Present program updates, risk assessments, and BIOps maturity progress to senior executives and key stakeholders. E2E BI operations and sustain - Testing and monitoring process to support global products and projects (cross sector) in partnership with Data Engineering teams. Day to Day - Data products support, service-level agreements (SLA), and clear definition to meet business demand. Engage with SME's. Partner in work Intake process and Agile management process for data platform teams. Lead strategy and direction and drive excellence for PepsiCo customers. Actively manage Senior/Executive level relationships up to CEO. Strategic: Rapidly create and manage automation-based and structured processes. Collaborate with cross-functional teams to identify and resolve issues related to cloud infrastructure and data services. Develop and automate operational policies and procedures. Establish crisis management functions that ensure world class time to mitigate for service outages and incidents. Develop and maintain strong relationships with the customer audience. Leverage your skills such as active listening, problem-solving, and being transparent to address difficult customer situations requiring you to set and manage customer expectations while maintaining a trusted customer. Enable a customer obsessed environment where team members can relentlessly champion and advocate for our customers. Build a team culture that thrives on customer obsession. Work collaboratively with wider PepsiCo colleagues to ensure your customer is delighted with their Azure cloud experience. Attract and build a diverse, high-performing team with capabilities needed to achieve current and future business objectives. Remove barriers to agility and enable the team to shift priorities quickly without losing productivity. Develop the appropriate organizational structure, resource plans and culture to support the business objectives and customer deliverables. Leverage your technical and operations expertise in cloud and high-performance computing to establish a solid understanding of the business, customers need, and ability to earn trust in relationships.

Qualificati

Qualificati