Accounting Specialist, OTC (Order to Cash)

Overview

APM Terminals is responsible for the timely execution of daily billing activities for terminal services, ensuring accurate application of tariffs, contracts, and business rules to protect revenue integrity. This role focuses on daily invoicing of vessel‑related services to Shipping Lines and landside services to customers and Customs Brokers. The position is an individual contributor with no people management responsibilities.

Responsibilities

• Perform daily invoicing of vessel‑related services including First Move and other applicable marine terminal services.
• Validate operational events in operational and billing systems and ensure all billable events are invoiced within established timelines.
• Generate daily invoices for landside services such as Storage, Pre‑inspections, Cargo Releases, Gate In / Gate Out services, Documentation Control and additional terminal services.
• Verify proper application of tariffs, contracts, and commercial agreements and follow up on pending billable events to prevent revenue leakage.
• Respond to billing inquiries from customers, Customs Brokers, and Shipping Lines, providing support regarding invoices, account statements, and billing discrepancies via email, phone, or service platforms.
• Maintain professional and customer‑oriented communication.
• Review billing information for accuracy and completeness before invoice issuance, identify discrepancies and support corrections and adjustment documentation.
• Ensure compliance with OTC policies, procedures, and internal controls.
• Collaborate with Operations, Customer Service, Commercial, and Finance teams to resolve billing issues, support basic reconciliations, and participate in testing and validation of billing system enhancements.
• Contribute to continuous improvement and automation initiatives.

Qualifications

• Bachelor’s degree in accounting, Business Administration, Finance, International Trade, Logistics, or related field.
• 1 to 3 years of experience in billing, customer service, or administrative functions.
• Preferred experience in port terminals, shipping, logistics, or international trade.
• Intermediate English proficiency.

Required Software

• N4 TOS, N4 Billing, IFS
• Microsoft Excel (Intermediate), Microsoft Outlook, Teams

Equal Opportunity Employer

Maersk is a diverse and inclusive workplace that welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We consider qualified applicants with criminal histories in a manner consistent with all legal requirements and support any adjustments during the application and hiring process. If you need special assistance or accommodation, please contact us by emailing Ver el correo electrónico en click.appcast.io.