Accounts Receivable Analyst

Accounts Receivable Analyst

The position of Accounts Receivable Analyst is responsible for gathering and analyzing financial data and performing actions for establishing healthy accounts receivable balances, ensuring the reliable and efficient process of billing and collections. This position will partner with customers, customer care, sales and other functional departments to research, identify, and remediate appropriate steps to drive accuracy within Accounts Receivable for the North American businesses. This position will partner with necessary credit resource bureaus, collection agencies, internal operations to help determining the degree of risk involved in extending customers with credit lines and establishing payment terms. This position will report to an Accounts Receivable Supervisor/Manager.

Duties & Responsibilities

• Generating customer statements of accounts and invoice copies on an ad-hoc basis.
• Maintain AR aging, perform daily collections efforts, and apply customer payments on a timely basis.
• Reconciles customer account transactions by comparing, identifying and processing corrective action.
• Maintaining accurate customer accounts by entering, verifying, and backing up data.
• Processing billing for projects and non-standard billing and customer statements.
• Recommends actions by analyzing and interpreting data and making comparative analyses, proposing adjustments or write off proposals.
• Placing direct phone calls and e-mails to customers that are overdues.
• Recommending accounts to be turned over to an outside collection's agency.
• Account Reconciliations between sub ledger and general ledger.
• Review billing error reports and resolve any issues.
• Strong adherence to customer service standards in working with customers.
• Resolving problems; completing audits; testing and implementing system improvements, implementing changes.
• Protects operations by keeping financial information confidential.
• Accurately apply customer payments in appropriate general ledger and customer accounts; balancing to bank reports and/or statements.
• Fulfill requests submitted from internal and external customers.
• Consult with customers to resolve complaints and verify financial and credit transactions.
• Identify and resolve payment discrepancies and answer customer inquiries as needed.
• Perform intercompany netting processes and reporting.
• Support the month end close process for accounts receivable, including preparing journal entries & analysis.
• Prepare ad hoc reporting & analysis as required.
• Prepare analyses and reports that include the degree of risk involved in extending credit and establishing payment terms.
• Evaluate customer records and recommend payment terms and credit limits based on D&B ratings, trade references, payment histories, earnings, savings data, and purchase activity.

Requirements

• Bachelor’s degree in a business-related field, with a concentration in Accounting or Finance preferred, but not required.
• 2-5 years of experience in accounts receivable, credit & collections or a related area.
• Manufacturing industry experience preferred but not required.
• Strong SAP experience required and Epicor experience desired.
• Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.
• Strong analytical and organizational skills.
• Good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.
• Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
• Ability to work effectively both independently and as part of a team.
• Superior analytical and quantitative skills; ability to analyze complex processes/issues and drive simple outcomes.
• Must be self-directed and work well both independently and as part of a team in fast-paced multi-cultural environment and against established deadlines.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Strong interpersonal and negotiation skills.