Bilingual Personal Injury Care Coordinator

Disclaimer: Please note that only CVs submitted in English will be considered. Profiles not provided in English will not be taken into account. Aviso: Tenga en cuenta que solo se considerarán las hojas de vida presentadas en inglés. Los perfiles que no se envíen en inglés no serán tenidos en cuenta. Overview: Our client is seeking a professionalBilingual Personal Injury Care Coordinator to work directly with their personal injury manager to oversee scheduling and legal communications for patients seeking non-surgical pain relief. In this full-time remote role, you will manage the end-to-end patient journey, including referrals, insurance authorizations, and medical order tracking while serving as the primary liaison between attorneys, case managers, and medical staff. This position is ideal for a highly organized self-starter fluent in English and Spanishwho possesses strong legal-medical administrative expertise. Schedule:Monday - Friday, 8:30 AM - 5:00 PM PST (40 work hours per week) Responsibilities: Receive referrals, send screening questions, create patient charts, and manage waitlists for unreachable patientsAdd patients to trackers and coordinate scheduling for initial appointments, follow-ups, depositions, and MRI reviewsManage email correspondence for billing, approvals for ancillary services, and medical record requestsCoordinate directly with case managers, attorney offices, interpreters, and medical partners for procedure schedulingHandle comprehensive order management, including referrals, MRI orders, scripts, and service requestsMaintain data accuracy by updating trackers, Tebra alerts, JotForms, spreadsheets, and uploading approvalsCommunicate treatment updates, billing details, reports, and lien-related matters while providing Spanish translation support Requirements: 5+ years of general office experience2+ years of experienceworking withlaw firms and EHR systems/schedulingFluent spoken English and Spanish with the ability to provide translation supportIntermediate Microsoft Office 365 skills (Word, Excel, Teams, Outlook)Proficient in handling multiple phone calls simultaneously (23 at a time)Reliable self-starter with strong customer service, listening, organization, and time management skillsMust have an extra monitor, Adobe access, and complete the required application assessment Independent Contractor Perks: Permanent work from homeImmediate hiringHealth Insurance Coverage for eligible locations Note: Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review. Important Disclaimer: BruntWork never charges fees for applying or any part of the hiring process; it is 100% free. If you are ever asked for payment, please stop and report it immediately to our official social media platforms: Facebook, LinkedIn, TikTok, TikTok LATAM, Instagram LATAM. Esta vacante viene de la bolsa de empleo Talenteca.com: