Business Development Retail Manager

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Business Development Retail Manager exists to lead the sustainable and profitable growth of PayJoy Mexico’s retail network, being responsible for the operational and commercial performance of PayJoy points of sale. This role is strategically important to the business because it connects the company’s commercial vision with day-to-day execution in stores. It ensures that each point of sale has the right inventory, maintains healthy credit risk metrics, effectively executes promotions and marketing campaigns, and achieves its sales targets. By managing supervisory routes and resolving operational issues in a timely manner, this position reduces variability across stores, protects business margins, and ensures a consistent customer experience throughout the entire retail network.