Sales Manager I, Eats SMB (Sales Plan)

Overview

Leading a sales team at Uber Eats means moving fast in a competitive landscape where the real world and digital commerce intersect. As a Sales Manager for the US&C Restaurant team, you lead a high‑performing team of Account Representatives and Account Executives, guiding them through outbound prospecting and complex negotiations to bring the best local merchants onto the platform. You will balance strategic planning with hands‑on coaching to hit ambitious revenue targets and build a scalable sales engine for local economies.

We are looking for a resilient, people‑first leader who thrives in ambiguity, turns shifting market dynamics into actionable roadmaps, and inspires a team to exceed expectations.

What you’ll do

• Lead and develop a high‑performing team of Sales Representatives, using coaching to unblock pipelines and accelerate career growth.
• Set geo‑level commercial strategies that drive new business acquisition and revenue, navigating market priorities and internal complexity.
• Manage sales lifecycle execution with urgency, from pipeline forecasting to assisting your team in closing high‑value, complex deals.
• Collaborate with Operations, Marketing, and Product to resolve blockers, optimize workflows, and deliver restaurant partner solutions that scale.
• Foster accountability and excellence by conducting deal reviews and performance calibrations to ensure the team hits or exceeds monthly goals.
• Adapt to evolving market trends and competitor offerings, using data‑driven insights to troubleshoot sales tactics and improve the merchant experience.

Basic Qualifications

• 4+ years of full‑cycle B2B sales experience (high‑volume, lead generation, or outbound prospecting).
• 2+ years of experience leading sales teams or equivalent internal leadership experience at Uber.
• Experience in client‑facing roles or leading teams in commercially‑adjacent operations.
• Bachelor’s degree or equivalent professional work experience.

Preferred Qualifications

• Proven track record of coaching underperforming team members to exceed ambitious revenue targets.
• Analytical proficiency in Salesforce, SQL, or Google Sheets to identify market opportunities and improve team velocity.
• Experience managing a mix of Inside Sales and Field Sales teams in a fast‑paced environment.
• Strong professional storytelling and communication skills with the ability to influence senior executive audiences.
• A resilient mindset with a passion for the restaurant industry and local merchant success.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Wellbeing and lifestyle

Benefits that support your balance, from mental health to everyday perks.

Parental and family care

Time, care and flexibility to support you through every stage of family life.

Health, life and disability

Comprehensive cover to give you and your loved ones peace of mind.

Here, your work helps move the real world — through streets, stores, airports, hospitals, homes, businesses, and cities across 70+ countries. We build technology that helps people go where they need to go, get what they need, earn on their terms, and keep cities moving.

The problems are complex, the pace is fast, and the impact is visible. Whether you’re building from 0 to 1, improving systems at massive scale, or experimenting with new technology, you’ll help support 40 million trips a day while working with people who raise the bar and support you as you grow.

Rides and deliveries have happened worldwide.

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