Area Director of People & Culture, Mexico City

Company Description

Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 17 brands; 180+ operating hotels and resorts, with over 90 iconic venues, and over 300 restaurants and bars. Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers; a digital product and tech innovation lab, and a partnerships and collaborations unit. Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places it calls home.

Job Description

What you'll do...

As the Area Director of People & Culture , you will support three properties, Hyde Mexico City Reforma, Mama Shelter Roma and Mondrian Mexico City Condesa. You will act as a strategic partner to the leadership teams, shaping the people strategy to support the success and growth of each property. You will help cultivate strong teams, foster an engaging culture, and ensure thoughtful and effective people practices that reflect the unique character of each brand.

• Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance.
• Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas.
• Position our brands as employers of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business.
• Work with heads of department on putting in place development opportunities & paths for the team.
• Keep the culture of the properties alive by embedding the brand values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team.
• Drive our talent review process from coffee chats, annual reviews through to talent and career management.
• Operate in a fast-paced, high-velocity environment — juggling multiple priorities, moving quickly from one decision to the next, and managing multiple stakeholders across the organization without losing momentum or accuracy.
• Lead activities, making a positive impact by working with local charities & community projects in the cities we call home.
• Support managers on employee relations and performance management cases.
• Work with the regional team on projects and rollouts. We want to hear your ideas and get your input on how to design effective initiatives and deliver innovative solutions.

Qualifications

What we’re looking for…

• We are seeking a dynamic HR professional with a minimum of two years’ progressive experience across all areas of Human Resources within the hospitality sector.
• Pre-opening experience is highly advantageous, along with proven capability in managing high-volume recruitment in a fast-paced environment.
• You are culturally aware and globally minded, able to inspire teams in diverse environments.
• A strong working knowledge of employee relations, employment legislation, and performance management processes is essential.
• This role is not for the faint of heart — it requires genuine speed, energy, and self-drive. You move fast, take action without hesitation, and thrive in an environment where priorities shift constantly and the pace never slows down.
• You have the ability to develop a deep, intuitive understanding of brands and you use that understanding to guide every decision you make.
• You are an excellent relationship builder, confident in working with other teams, leaders and ownership; you’re passionate about what we can achieve together.
• You are a recruitment guru, you have an instinct for talent, a strong network, and a track record of finding and hiring the right people quickly, even under pressure.
• You want to question the norm and create change by doing things differently.
• You’re grounded, we leave our egos at the door and approach everything with an open mind.

Additional Information

What’s in it for you...

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• The opportunity to be yourself and collaborate with other bright minds in an open and innovative culture that values creativity
• The opportunity to challenge the norm and work in a rewarding environment, building global brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work