Account manager inglés (Monterrey)

To facilitate the screening process, we would appreciate it if you could submit your resume in English.

OUR COMPANY: Shining 3 D is a world-class technology company offering 3 D digital solutions with offices in China and Germany, and U. Shining 3 D's technology spans cover every 3 D imaging process and technology with innovative solutions, including: 3 D scanning, reverse engineering, inspection, styling, design, analysis, digital manufacturing, and health care applications. Our wide range of products and services as well as our advanced training program are intended for companies in a wide array of markets, including, but not limited to: consumer-end products, automotive, aerospace, dental, biomechanics, education, heritage preservation & architecture, and multimedia industries, among others. Shining 3 D has developed and sells, both directly and indirectly, 3 D scanners, photogrammetry systems and 3 D printers.

Channel Management & Regional Operation

• Coordinate regional product information updates, promotional policy communication, and inventory alignment.
• Support offline events and conduct visits to KOC/KOL users and key industry influencers.
• Execute sales activities in line with company sales strategies to achieve sales targets, including but not limited to: identifying and attracting customers and partners, responding to inquiries, customer follow-up, product demonstrations, solution design, project bidding, contract signing, order placement, shipping coordination, and arranging technical services and training.

Customer Relationship Management & Channel Management

• Maintain customer relationships; coordinate internal resources to provide after‑sales support and resolve customer complaints.
• Track accounts receivable to ensure timely collection.
• Manage regional channels, including developing, training, supporting, and maintaining distributors.
• Support and participate in the preparation and execution of customer‑related marketing activities.

Sales Information Management

• Develop quarterly and monthly sales plans based on annual individual sales targets.
• Provide timely feedback to direct supervisors to support decision‑making.
• Prepare and submit weekly, monthly, quarterly, and semiannual sales reports, forecasts, and analysis.

Qualifications

• Relevant work experience, preferably in the 3 D scanning, reverse engineering or digitalization industry; strong marketing, sales, and cross‑department coordination skills.
• Solid understanding of hardware/software, 3 D digitization technologies, application industries, and basic forward/reverse engineering software knowledge.
• Fluent English and Spanish are strong pluses.