Account Manager

Drive Growth in the Ultra-Luxury Segment

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

This is a strategic, revenue-generating role responsible for accelerating Silversea’s sales performance in Mexico. As the face of our ultra-luxury brand in the market, you will own and execute the commercial strategy, driving revenue growth, expanding market share, and strengthening our presence across key trade partners.

Silversea is the benchmark in ultra-luxury cruising, known for its all-suite fleet, all-inclusive offering, curated global itineraries, and personalized service. Your mission will be to translate this value proposition into measurable sales results, ensuring strong commercial execution across all channels.

At Royal Caribbean Group, we create unforgettable experiences for our guests and deliver industry-leading results through innovation, passion, and purpose. We build world-class ships—and even stronger commercial careers—by empowering our people to drive growth and make an impact in global markets.

We are seeking a highly driven, commercially focused professional to join our team as Account Manager – Silversea Mexico , based in Mexico City, with openness to candidates located in Monterrey.

Position Summary

What You Will Drive

Revenue Growth & Commercial Strategy

• Own a portfolio of high-value trade partners and maximize revenue, guest volume, and yield performance across all accounts.
• Develop and execute high-impact sales and marketing strategies aligned with aggressive revenue targets.
• Identify new business opportunities, unlock untapped segments, and expand distribution channels within the Mexican market.
• Continuously analyze sales performance, market trends, and customer behavior to adjust strategies and outperform targets.

Account Development & Market Expansion

• Build strong, strategic relationships with key stakeholders to influence sales behavior and drive preference for Silversea.
• Proactively grow existing accounts while acquiring new high-potential partners.
• Position Silversea as the preferred ultra-luxury cruise brand within the travel trade ecosystem.

Trade Marketing & Demand Generation

• Lead the planning and execution of integrated trade marketing campaigns that generate demand and convert into bookings.
• Manage agencies and partners to deliver high-performing campaigns across digital and offline channels.
• Ensure timely and impactful communication of promotions, product news, and sales initiatives.

Sales Enablement & Training

• Design and deliver high-impact training programs that equip partners with the tools to sell more effectively and increase close rates.
• Create compelling sales narratives and value-based selling strategies to differentiate Silversea in the market.
• Execute webinars, events, and immersive experiences that drive product knowledge and immediate sales uplift.

High-Impact Events & ROI Execution

• Plan and deliver premium client experiences (ship visits, events, luxury showcases) with clear commercial objectives.
• Ensure every activation translates into measurable ROI, pipeline growth, and closed sales.

Performance Management & Analytics

• Take ownership of sales metrics, KPIs, and budget performance, ensuring maximum return on investment.
• Leverage data tools (including Power BI) to drive insights, automate reporting, and enhance decision-making.
• Monitor promotions, incentives, and performance programs to optimize effectiveness and profitability.

What You Bring

• +3 years of proven success in sales or business development, ideally within luxury, travel, or high-value industries.
• Strong commercial acumen with a clear track record of driving revenue growth.
• Bilingual fluency: English & Spanish.
• Exceptional ability to influence, negotiate, and build strategic partnerships.
• Analytical mindset with the ability to translate data into actionable sales strategies.
• Highly organized, results-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Strong communication, presentation, and storytelling skills.
• Advanced proficiency in Microsoft Office tools.
• Flexibility to travel and adapt to a dynamic commercial environment.
• Ownership mentality, sense of urgency, and passion for exceeding targets.

Why This Role Matters

This is not just an account management role—it is a key commercial driver for Silversea in Mexico. Your success will be measured by your ability to grow revenue, expand the brand footprint, and deliver measurable business impact in one of the most important emerging luxury markets.

What team will I be a part of?

Reporting to the Sales & Brand Manager, this role is the primary point of contact for internal and external stakeholders, driving collaboration and commercial execution for the Silversea brand.

We understand there’s a lot to consider when exploring a new opportunity. Throughout the application process, our recruiting team will be available to guide you and provide any additional information you may need. Thank you for your interest in Royal Caribbean Group—we look forward to the possibility of welcoming you onboard.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.