Customer Service Agent / Agente De Servicio Al (San Pedro Tlaquepaque)

About IntouchCX

IntouchCX is a general leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world's most innovative brands.

About the Job

We are currently hiring full-time and part-time Inbound Customer Service Representatives at our state-of-the-art campus in Guadalajara! We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success!

Benefits of Working as a Customer Service Representative

• Great schedules
• Competitive salary - Part time up to $13,000 MXN / Full time up to $18,000 MXN
• On Site Bonus
• Industry‑leading benefits from day 1 - Legal benefits, food vouchers and savings fund
• Amazing career growth opportunities
• Paid in-person training

Working as a Customer Service Representative, You Will

• Communicate a variety of information to the customer.
• Be an active listener and help resolve customer inquiries.
• Provide a meaningful and positive experience with every customer interaction.
• Learn and retain a thorough working knowledge of all existing and new products and services.

Working as a Customer Service Representative, You Have

• Advanced English (80% spoken)
• Intermediate computer skills
• The ability to be consistently ready to work and on time as scheduled.
• The understanding you will be working on-site at our state-of-the-art campus in Guadalajara.

Availability

Full time and Part time (some shifts may depend on availability).

Job Types

Full‑time, Part‑time, Permanent

Pay

Up to $18,****** per month

Expected hours

40 per week

Work Location

In person