Field Sales and Services Manager (Miguel Hidalgo)

Responsible for México Sales plan, supervise and manage the sales and Service Mexico team , Pipeline and Go-to Customer strategies and execution. As well as monitoring and improving customer service performance.

• Handle and supervise the Sales and Service Mexico team execution plan.
• Generate good rapport with key contacts in our top customers per sales territory
• Follow Gravotech by Brady’s guiding values
• To continuously keep up and follow up a high delivery performance and low costs./

Qualifications and Requirements

• Bachelor’s Degree or equivalent combination of college education and sales experience.
• Proven experience in the Automotive and/or Industrial markets, Jewelry, and Signage. Familiarity with Market Safety and Industrial sectors.
• Ability to analyze customer requirements and define strategic work plans to develop markets and product families that support the sales plan.
• Knowledge of Gravotech’s key markets is preferred.
• Bilingual (English/Spanish).
• Proficient computer skills (Microsoft Office, CRM).
• Strong problem-solving abilities, teamwork-oriented attitude, high initiative, and a strong work ethic.
• 3–5 years in sales, including experience in team leadership or supervision.

Responsibilities:

• Responsible for the Mexico Sales Plan.
• Supervise, execute, and follow up on the Mexico Sales Plan through the sales team via in-person visits, virtual meetings, and phone consultations.
• Continuously develop customer relationships to better meet market demands.
• Follow up on delivery performance for each sales territory.
• Manage individual development plans for high-potential Sales Technicians.
• Provide punctual feedback and oversight of the team pipeline.
• Act as a mentor and serve on sales councils to share strategic views and ideas.
• Implement and manage training programs for the Sales Team.
• Manage and motivate multiple Sales Technicians, including conducting joint calls with end-users.
• Define and execute strategies to develop markets and accounts through the sales team.
• Transform assigned target accounts into long-term customer partnerships.
• Utilize advanced sales skills to cross-sell the full portfolio of Gravotech by Brady products and services into target accounts.
• Advise the sales team on significant competitive actions, market conditions, and sales potential estimates.
• Participation in National Sales Meetings and relevant Trade Shows.
• Travel with field representatives as required to assist in on-site sales presentations, equipment demonstrations, and problem-solving.
• Maintain full knowledge and understanding of company goals, missions, and philosophies as expressed by leadership.