Lab Engineer for Customer Enabling Support (Guadalajara)

Responsibilities

• Drives lab systems engineering including the development of solutions to improve lab quality, compliance, and throughput.
• Drives monitoring, record keeping, and reporting for lab equipment including maintenance, service, calibration, and testing activities.
• Creates and develops test plans for new features on each product and recommends improvements to enable automated scripting for testing and archiving of results.
• Drives lab execution including engineering analysis, instrumentation, data analysis, and result reporting.
• Resolves reported bugs and root causes issues that could impact product quality and experience.
• Develops plans and cost estimates based on requirements and assesses projects to analyze risks and rewards, drive procurement of equipment and other lab materials, and development of lab infrastructure.
• Ensures lab preparedness including bench setup, procurement of test equipment and other lab materials, and infrastructure requirements.
• Collaborates with functional teams such as IT, security, and facilities to maintain a successful lab.
• Develops and coordinates the design, development, and implementation of new ideas, process, and systems for lab improvements needed to meet program deliverables.

Qualifications

• Bachelor’s degree in Electrical, Electronics, Computing Engineering or similar field.
• 1+ years of HW Spec experience building up and maintaining servers.
• Intermediate to advanced English level.
• Must have unrestricted - permanent right to work in Mexico.
• 1+ years of experience with Intel Architecture.
• Experience in customer support is a plus.
• 2+ years of proven experience and knowledge of tech support.
• Linux proficiency.

Requirements listed would be obtained through a combination of industry relevant job experience, internship experiences and/or schoolwork/classes/research.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.