HPC & AI OM Specialist (Global OM Ops)

HPC & AI OM Specialist (Global OM Ops)

This hybrid role expects you to work an average of 2 days per week from an HPE office.

Job Responsibilities

• BU & Program Alignment – Act as the primary OM point of contact for assigned BUs, translate BU priorities into structured OM actions, and ensure alignment with executive-driven prioritization frameworks.
• Prioritization Governance & Control – Enforce prioritization policies (P10/P20/P30), review escalation requests for justification and readiness, and maintain governance discipline across regions.
• Supply Constraint & Allocation Management – Partner with Supply Chain, Planning, and Demand Steering teams to manage constrained components, analyze backlog and supply signals, and support reallocation strategies to maximize revenue and customer impact.
• Escalation & Execution Management – Lead resolution of complex order issues, coordinate cross‑functional teams (SC, Planning, Care, BU), and drive structured escalation management for timely resolution.
• Data Analysis & Insights – Analyze backlog, prioritization trends, and execution performance; identify risks, bottlenecks, and opportunities; provide actionable insights to leadership.
• Communication & Stakeholder Management – Provide clear, structured updates to BU, Supply Chain, and OM leadership; simplify complex supply and execution topics into actionable messaging.
• Continuous Improvement – Identify process gaps in prioritization, escalation, and execution workflows; drive improvements to reduce manual work, increase automation, and enhance decision‑making.

Management Level Definition

Applies advanced subject matter expertise in Order Management, supply constraints, and prioritization governance to solve complex business challenges. Works independently on high‑impact and ambiguous issues, influencing cross‑functional stakeholders and exercising strong judgment in balancing business priorities, supply limitations, and operational constraints.

Education & Experience

Bachelor’s degree in Business, Supply Chain, Engineering, or a related field.

Typically 4–6+ years of experience in Order Management, Supply Chain, or Operations, working in complex, cross‑functional environments with global stakeholders.

Knowledge & Skills

• Strong understanding of Order Management and Supply Chain processes.
• Experience managing prioritization frameworks and escalation workflows.
• Analytical mindset for interpreting backlog, supply, and allocation data.
• Ability to operate effectively under supply‑constrained environments.
• Strong stakeholder management and executive‑ready communication skills.
• Ability to simplify complex operational topics into clear actions.
• Experience with SAP/S4, reporting tools, and data analysis (preferred).
• High ownership, autonomy, and ability to drive outcomes.

Additional Skills

• Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross‑Functional, Design Thinking, Empathy, Follow‑Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Interprets Data, Long‑Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales.

Benefits

• Health & Wellbeing – Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing.
• Personal & Professional Development – Programs designed to help you reach any career goal.
• Unconditional Inclusion – Inclusive workplace celebrating individual uniqueness.

HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are based on qualifications, merit, and business need.