Senior Service Desk Lead: Incidents & Transformation
Hitachi Automotive Systems Americas, Inc.
Hitachi Digital Services in Mexico City seeks a Senior ServiceDesk Consultant to lead IT support across infrastructure, applications, and end-user technologies from a remote-capable location in Mexico City.
You will act as the senior escalation point for complex incidents, drive root-cause analysis, and oversee KPI/SLA reporting, knowledge management, and continuous service improvements with cross-functional teams and vendors.
#J-18808-LjbffrVacante publicada el 22 horas atrás
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