Bilingual Customer Service $18,500 2 Days Off (Azcapotzalco)

Bilingual Customer Service || $18,500 2 days off

Location: Azcapotzalco, Mexico City

Work Modality: On-site

We are looking for enthusiastic and customer-focused Bilingual Customer Service Representatives to provide support to customers through phone and chat channels. If you are passionate about helping people, enjoy solving problems, and want to grow your career in a dynamic environment, we would love to hear from you!

Key Responsibilities

• Provide exceptional customer support via phone and/or chat.
• Assist customers with inquiries, requests, and issue resolution.
• Accurately document customer interactions in internal systems.
• Follow established processes and service standards.
• Meet performance, quality, and customer satisfaction metrics.

What We Offer

Competitive salary: $18,000 - $18,500 MXN gross per month

Additional Benefits:

• Performance bonuses and commission opportunities
• Benefits above those required by law
• 100% paid training
• Life insurance
• Major Medical Insurance
• Dental and vision coverage
• Career growth and development opportunities
• Full-time schedule
• Stable work environment

Requirements

• High school diploma (required)
• Advanced conversational English (required)
• Minimum 6 months of customer service or call center experience preferred
• Basic computer skills
• Strong communication and problem‑solving abilities
• Customer-oriented mindset

Why Join Us?

Immediate hiring opportunities; more than 10 openings available; professional development and internal growth opportunities; supportive and collaborative team environment; Customer Service Chat positions are also available.

Sueldo: $18,000.00 - $18,500.00 al mes

Beneficios:

• Ayuda o servicio de transporte
• Estacionamiento de la empresa
• Programa de referidos
• Seguro de gastos médicos
• Protegido de gastos médicos mayores
• Seguro de la vista
• Seguro dental
• Seguro de vida

Lugar de trabajo: Empleo presencial