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- ...Flō Networks, based in Mexico City, seeks an experienced NOC Manager on Duty to lead a shift in its Network Operations Center, coaching engineers through incidents and owning escalations for enterprise and wholesale customers across Mexico and Latin America. You will...SugeridoTrabajo por turnos
- ...leading telecom provider spanning the US and Mexico, seeks an NOC Manager on Duty based in Mexico City to lead a shift in the NOC for... ...and Latin America. You will coach Level 1–2 Engineers, own the incident lifecycle, and drive timely resolutions with escalation and cross...SugeridoTrabajo por turnos
- ...Experience in Incident Response, Digital Forensics, Threat Hunting, or SOC. Lead high-impact cybersecurity incident response efforts... ...containment, recovery, and executive-level communications. Manage, mentor, and develop a team of cybersecurity investigators and...Sugerido
- Edenred Italia S.r.l. is looking for an experienced IT Operations Specialist based in Mexico City. In this role, you'll manage critical incidents, conduct root cause analyses, and evaluate change requests. The ideal candidate possesses over 5 years of relevant experience...Sugerido
- ...service stability and customer satisfaction. The role requires strong ITSM knowledge, ERP/SAP familiarity, and experience managing SLAs/KPIs across regions. A focus on incident management, change coordination, and continuous improvement is essential. #J-18808-Ljbffr...Sugerido
- ...world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Your RoleAs an Incident Manager at Capgemini, you will take full command of critical IT incidents within the Technology Operations Center (TOC), leading the...SugeridoEmpleo permanente
- ...JDA Software in Monterrey is seeking a mid-level Technical Analyst to ensure the reliability of services by diagnosing incidents, improving runbooks, and automating manual tasks. You will monitor batch jobs and integrations, build dashboards, support releases, and collaborate...Sugerido
- ...lead plant-wide environmental, health and safety initiatives. You will drive zero-incident objectives by implementing robust programs, conducting risk assessments, and guiding change management across all operations. Your role requires strong collaboration with site...Sugerido
- PROPÓSITO DEL PUESTO Punto único de control operativo del servicio. Es la aduana por la que entra todo caso, y el responsable de que ninguno se pierda, se clasifique mal o venza su compromiso sin que alguien lo advierta. RESPONSABILIDADES Admitir y tipificar los...SugeridoContrato
- Wipro Limited busca un profesional con 5–8+ años de experiencia en gestión de incidentes mayores, operaciones de tecnología y coordinación de centros de mando para impulsar la resiliencia operativa en clientes. La persona trabajará en el desarrollo de procesos ITSM,...SugeridoTrabajo por turnos
- Senior Incident Specialist page is loaded## Senior Incident Specialistremote type: Hybridlocations: Mexico Polancotime type: Full timeposted... ...requisition id: R0339020Thales people architect identity management and data protection solutions at the heart of digital security...SugeridoTrabajar en la oficina
- ...construction, commissioning and startup, collaborating with Engineering, operations and external partners to embed a culture of zero incidents. You will apply Hierarchy of Controls, lead risk assessments and drive Safety by Design across manufacturing and utility areas,...Sugerido
- ...ZEISS in Mexico City seeks a Senior Cyber Security Incident Responder to join the Cybersecurity Incident Response Team. You will lead and support incident analysis, containment and recovery efforts, and escalate major risks to the Incident Commander. You will collaborate...Sugerido
- ...Check Point is seeking an experienced Senior SOC Incident Response professional to lead daily management of customer security incidents. You will conduct forensic analysis, identify remediation steps, and guide incident response efforts with clear, actionable reports....SugeridoFin de semana
- ...improvement initiatives to minimize risk and environmental impact. The role emphasizes cross-functional collaboration with Operations, Engineering, Maintenance, Quality, HR and external bodies, with a focus on zero incidents and life-safety principles. #J-18808-LjbffrSugerido
- ...the first responder when things break? Zendesk is looking for Incident Responders who thrive in fast-paced environments—people who can... ...The Role The Incident Responder will support the incident management and response capability for Zendesk’s internal IT services. You...RemotoTrabajo híbrido
- ...Insulet Supervisor IT Help Desk is responsible for leading daily IT support operations, incident workflows, and continuous service improvements across the organization. The role emphasizes leadership, customer service, and effective problem resolution to deliver a superior...
- ...Services Senior Analyst in Mexico City. In this role, you will support cloud-based IT products for financial institutions, manage critical incidents, and drive operational excellence. The ideal candidate has a Bachelor's degree, at least 3 years of relevant experience,...Trabajo híbrido
- ...capable location in Mexico City. You will act as the senior escalation point for complex incidents, drive root-cause analysis, and oversee KPI/SLA reporting, knowledge management, and continuous service improvements with cross-functional teams and vendors. #J-18808-...Remoto
- ...Capgemini Engineering is seeking a seasoned Production Support Lead to drive incident and problem management across critical production applications. You will partner with global DevOps, infrastructure and architecture teams to improve service health, balance speed to...
- ...Edenred SE recherche un responsable Opérations IT pour diriger les incidents, les changements et les questions liées à la continuité des services. Basé à Mexico, vous travaillerez avec des équipes globales et gérerez des incidents critiques dans un environnement hybride...
- ...Zendesk is seeking Incident Responders to triage, swarm with teams, and restore service in a fast-paced hybrid SRE model. You’ll support incident management across multiple SaaS applications, handle on-call alerts, and contribute to post-incident reviews. Ideal candidates...Trabajo híbrido
- ...We are looking for an Incident Manager to join our Customer IT Support team. The Customer IT Support team is responsible for leading and coordinating critical outages, engaging technical and business stakeholders across the company, and driving incidents toward...Tiempo completoTrabajar en la oficinaRemotoTrabajo híbridoHorario flexible
- ...Maersk is seeking a Major Incident Analyst to join the Technology Operations Centre in Mexico City. The role emphasizes coordinating incident resolution, monitoring health, and engaging global teams to restore critical services quickly. Requirements include 7+ years...
- ...Capgemini in Mexico is seeking an Incident Manager to take command of critical IT incidents within the Technology Operations Center, leading end-to-end lifecycle from detection to resolution and post-incident review. You will own major incident bridge calls, coordinate...
- Datwyler is seeking a Cybersecurity Specialist in Santiago de Querétaro, Mexico. This role involves collaborating with third-party suppliers, conducting security evaluations, and implementing security measures across projects. The ideal candidate will have over 5 years...
- Experiencia: Sólida experiencia en aplicaciones y entornos de alto impacto. Capacidad de manejar altos volúmenes de incidentes. Perfil senior, puede tener experiencia digital en una o varias industrias. Funciones: Mejorar la calidad, estabilidad y disponibilidad...Temporal
- ...often (in days) to receive an alert: REGIONAL IS OPERATIONS MANAGER - AMERICAS Hungry for challenges? Join a group with innovation... ...satisfaction. Act as the primary regional contact for major incident management, urgent standard change coordination, SLA/KPI...Inicio inmediato
- ...maintenance, enhancements, and coordination of incident/issue resolution with Technology and... ...coordinates among connectivity product managers, software developers, data analysts, and... ...cross-functional product teams. The Manager, Integrations Solutions will also activate...Trabajar en la oficinaTrabajo híbrido
- ...requirements. Lead risk identification, accident prevention, incident investigations, and corrective action programs. Support... ...workplace safety and efficiency. Perfil buscado A successful EHS Manager should have: ~8 + years leadership experience within...

