Senior Site Account Manager (Monterrey)

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know‑how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committed to do it. We have launched our ambition, Mission Zero - enabling our customers to move towards zero emissions in mining. We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

We are looking for someone who is hardworking, highly motivated, and has a history of achieving outstanding results. If you are a dynamic and results‑oriented person who thrives in a fast‑paced environment, we invite you to join our team and play a pivotal role in driving our company's growth and success.

You will be accountable for sales and overall strengthening of relationships to designated customers.

Responsibilities

• Business Development: Develop and execute strategies to reduce white spots, increase wallet share, and capitalise new opportunities (e.g. M&A, agent agreements).
• Customer Relationship Development / Prospecting: Identify key customer stakeholders and develop/implement relationship management plans for potential customer accounts.
• Customer Relationship Management/Account Management: Maintain a plan for existing customer accounts to identify and build relationships with relevant decision‑makers and influencers. Enable two‑way flow of information, regularly exchanging feedback and recommendations.
• Sales Opportunities Creation: Develop a network within the sales territory and overall industry and represent the organization both internally and externally to identify sales opportunities, promote FLS, and enhance its reputation.
• Sell Customer Propositions: Identify the products and/or services offered by the organization that meet the customer's needs; present these to the customer with a clear rationale and at standard commercial terms, referencing senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
• Promoting Customer Focus: Collaborate internally and work as the customer champion in cross‑functional teams to build strong external customer relationships.
• CRM Data: Manage current, quality customer information in the CRM system.
• Operational Compliance: Adhere to company policies, processes, and code of conduct.
• Technical Capability Building: Participate and complete certification on FLS Technologies and develop core understanding of key commodity process flowsheets and metallurgy.

Qualifications

• B.S. in Engineering or similar technical qualification.
• 5+ years of experience selling in the mining industry.
• Strong communication and presentation skills.
• Willingness to travel significantly to customer sites.
• Fluency in English and Spanish.