Executive - HR Operations (Santiago de Querétaro)

Job Summary

Key Responsibilities

• Support end-to-end employee lifecycle processes (onboarding, offboarding, employee changes, etc.) for Mexico and US employees.
• Maintain employee records and ensure data accuracy in the HRIS system.
• Ensure compliance with local labor laws and internal policies, partnering with legal or compliance teams as needed.
• Coordinate with payroll and benefits teams/vendors to ensure smooth processing and resolution of employee inquiries.
• Assist with policy implementation and updates in accordance with local regulations.
• Generate routine and ad hoc HR reports and dashboards.
• Serve as a first point of contact for employee HR-related questions; provide guidance or escalation when necessary.
• Assist in process improvements and standardization of HR operations across both countries.
• Support internal audits, compliance checks, and documentation requirements.

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 4-6 years of experience in HR operations or generalist roles, preferably for Mexico/US regions or a multi-country setting.
• Knowledge of labor laws and HR practices in both Mexico and the United States.
• Strong attention to detail and ability to handle confidential information.
• Excellent communication, coordination, and time management skills.
• Comfortable working in EST (US Shift) and collaborating remotely.